Contact SILive.com Customer Service

Why should I report an Issue with SILive.com?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Austin Faxon to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Problem just started recently.I've lived on this island for over 40 years now you upgraded and come up with these subscriber exclusive offers I used to subscribe to your printed copy when I first moved on the island but like your recent opinion article that you posted you know Staten Island is like for the pits now.Doesn't work right lately! Can't see the photos in the articles.

2. I guess the Advance isn't as advanced as a newspaper, it's a monitized rag.articles started coming up with a black background and are impossible to read.

3. This app was decent before but it definitely needs to be fixed.It's unbelievable that as a 7 day a week home delivery recipient of the Advance, you can not get exclusive content without paying another fee.

4. now a new issue is happening, all the articles are coming up in a black background with overlapping sentences.

5. if the app gets cut down to maybe half size or less it will go back onto my cell.This app did an update and now it doesn't let me sign in to see the exclusive stories.

6. My cellphone just does not have the space needed for some of these large apps.The app itself is great, i will probably install on my tablets so i do not miss anything.

7. Will uninstall.The recent update is awful, the old layout was great and easy to navigate.

8. I click on the notifications to read a story and it brings me to a homepage which now has a bunch of ads on it.

9. like so many other apps i ended up unistalling this one due to size.

10. All other newspapers include online content with the monthly fee.

11. top stories never come up when you click the notifications for them.

1. Fix SILive.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SILive.com: Restarting the app will resolve most errors.
2. Update the SILive.com App. Here is how:
   1. On Android goto PlayStore » Search for "SILive.com" » Open SILive.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SILive.com » click "UPDATE".
3. Clear SILive.com app cache: Clearing cached data will force your app to retrieve the latest data directly from SILive.com servers.
   1. On Android, goto Settings » Apps » Select "SILive.com" » click Storage » click "Clear Cache".
4. Check SILive.com app permissions. If any of these permissions required to use your device's features are disenabled, SILive.com might not work.
5. Uninstall and reinstall SILive.com. If nothing else has worked, completely uninstall SILive.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SILive.com not working

2. Fix SILive.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SILive.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SILive.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SILive.com may not be able to connect to the Internet when running in the background.