Published by Amy Apps s.r.o

contact Amy Baby Monitor: Audio & Video Nanny Chat with our AI-based Amy Ba Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Amy Ba?



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Why chat with our AI Amy Ba Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Amy Ba.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Too bad it stopped being developed.Amazing app! Best one yet! Only things I hate about this app is when baby is fine it makes the same sound as if baby was awake which isnt good as you cant turn that off, wish you could add more then one device connected if my phone dies I cant switch to another phone as you need to pair it again.

2. In order to start monitoring I have to press may be 5 or 6 buttons - to agree with things every single time I am using the app, to press start monitoring several times both on baby and parents device.

3. This is unnecessary, annoying , and also if you have a child that has just fallen asleep, you don't want to stick around the crib for 5 more minutes, risking to wake them up.I just want to hear the sound of the baby when there's an alarm, not get some notification.

4. Notification sound and buzzing on parent phone (but what I really want is to hear what's being picked up in the other room) 3.

5. Baby device says "broadcasting", parent device says paired, but can not connect.Using the app for some time now.

6. but losses connection when turning on and off sound and doesn't reconnect unless i stop and start monitoring the child device.

7. I guess I really liked Dormi, it was simple and effective, no need to set a wake-up level, no silly crying baby cartoons, the app didn't try to be my friend and know my kid's name, it just worked as a baby monitor.

8. the bad thing is that it failed to actually notify when the noise level went up, rendering the application completely useless.Worked fine until I wanted to switch parent/baby devices.

9. Disappointed as I thought I had finally found a solution without having to go and buy a baby monitorthe application did sync between two phones (iOS and Android) and allowed for some settings remotely.

10. Required to reconnect (which is stupid as it is), and everything seemed fine, but could not get video image on parent phone anymore.

11. Now I still have something notification-like on my screen, with a big cross that doesn't make the notification go away but stops the monitoring or a cancel button that doesn't feel too reassuring should be pressed.

Steps to Troubleshoot & Fix Amy Ba Issues

1. Fix Amy Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Amy Ba: Restarting the app will resolve most errors.
  2. Update the Amy Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Amy Ba" » Open Amy Baby Monitor: Audio & Video Nanny » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amy Ba » click "UPDATE".
  3. Clear Amy Baby Monitor: Audio & Video Nanny app cache: Clearing cached data will force your app to retrieve the latest data directly from Amy Ba servers.
    1. On Android, goto Settings » Apps » Select "Amy Baby Monitor: Audio & Video Nanny" » click Storage » click "Clear Cache".
  4. Check Amy Ba app permissions. If any of these permissions required to use your device's features are disenabled, Amy Ba might not work.
  5. Uninstall and reinstall Amy Ba. If nothing else has worked, completely uninstall Amy Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Amy Ba not working


2. Fix Amy Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Amy Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Amy Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Amy Ba may not be able to connect to the Internet when running in the background.

Reported Issues

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