Published by Silver Droid

Report an issue with Golden Letter.
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Why should I report an Issue with Golden Letter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Silver Droid to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Golden Letter Customer Insights

Steps to Troubleshoot & Fix Golden Letter Issues

1. Fix Golden Letter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Golden Letter: Restarting the app will resolve most errors.
  2. Update the Golden Letter App. Here is how:
    1. On Android goto PlayStore » Search for "Golden Letter" » Open Golden Letter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Golden Letter » click "UPDATE".
  3. Clear Golden Letter app cache: Clearing cached data will force your app to retrieve the latest data directly from Golden Letter servers.
    1. On Android, goto Settings » Apps » Select "Golden Letter" » click Storage » click "Clear Cache".
  4. Check Golden Letter app permissions. If any of these permissions required to use your device's features are disenabled, Golden Letter might not work.
  5. Uninstall and reinstall Golden Letter. If nothing else has worked, completely uninstall Golden Letter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Golden Letter not working


2. Fix Golden Letter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Golden Letter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Golden Letter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Golden Letter may not be able to connect to the Internet when running in the background.

Reported Issues