Published by Alexey Korobov

Report an issue with Alphabet.
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Why should I report an Issue with Alphabet - Learn and Play!?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alexey Korobov to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Alphabet - Learn and Play!

1. In the application there are two modes – learning and testing your knowledge with a fun game.

2. It’s a good idea to begin with the basics – an illustrated alphabet.

3. Are you or your children starting to learn a new language?

4. The learning of the sound and pronunciation of the letter is supported with a widely used word and an image.

Alphabet Customer Insights

1. lovely clear voices... the one for English is especially greatThis game is give children to learn more things to reading.

Steps to Troubleshoot & Fix Alphabet Issues

1. Fix Alphabet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Alphabet: Restarting the app will resolve most errors.
  2. Update the Alphabet App. Here is how:
    1. On Android goto PlayStore » Search for "Alphabet" » Open Alphabet - Learn and Play! » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alphabet » click "UPDATE".
  3. Clear Alphabet - Learn and Play! app cache: Clearing cached data will force your app to retrieve the latest data directly from Alphabet servers.
    1. On Android, goto Settings » Apps » Select "Alphabet - Learn and Play!" » click Storage » click "Clear Cache".
  4. Check Alphabet app permissions. If any of these permissions required to use your device's features are disenabled, Alphabet might not work.
  5. Uninstall and reinstall Alphabet. If nothing else has worked, completely uninstall Alphabet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Alphabet not working


2. Fix Alphabet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Alphabet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Alphabet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Alphabet may not be able to connect to the Internet when running in the background.

Reported Issues