Published by Abine Inc. on Dec 25, 2024

contact IronVest - Security & Privacy Chat with our AI-based IronVest Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with IronVest?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. But until then it defeats the purpose of paying the premium subscription fee for an app that doesn't work as it should on my phone.Masking your credit card while shopping online is a great feature.

2. Thank you IronVest!I like the idea, and pay for the service, but you have a LOT of work to do! I'm experiencing problems all over the place, and it's REALLY frustrating! Passcode protection is supposed to have a way to view in the app, but it's not there...figures... NOW WHAT? THE F'ING TEXT BLOCKS IT!! FIX THESE ISSUES or you're going to drive me away! EDIT: No such message icon exists.

3. It has been in beta since I've been using the service - around 2 years, with no obvious changes in functionality.EDIT: New update even worse.

4. The Android app has needed a major image and functionality overhaul for years.Blur has been my go-to password manager for years.

5. Also the fingerprint sign in does NOT work consistentlyUpdate: I've been using Blur for a few years now, and it's simultaneously great and bad at the same time.

6. My Credit Card Company just decided to stop offering the option!! - So glad to have this App!! Security is MORE needed, not less...carry on! Update: Bought the Premium for the sync feature.

7. The premium service is great since it syncs all my logins from computer to phone & vis versa.

8. I tried out a few functions including masking the credit card and email address and phone number.

9. If it weren't a problem, I would not have commented..No update available.I wanted to like this app and service but... it is very frustrating to use and there is a large learning curve.

10. It's a great idea and once they work out a few more bugs I may be back.Overlay functionality is very poor.

11. It seemed that if I didn't have the app actively on, it failed to fill in my passwords and user name or email info.

Steps to Troubleshoot & Fix IronVest Issues

1. Fix IronVest Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IronVest: Restarting the app will resolve most errors.
  2. Update the IronVest App. Here is how:
    1. On Android goto PlayStore » Search for "IronVest" » Open IronVest - Security & Privacy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IronVest » click "UPDATE".
  3. Clear IronVest - Security & Privacy app cache: Clearing cached data will force your app to retrieve the latest data directly from IronVest servers.
    1. On Android, goto Settings » Apps » Select "IronVest - Security & Privacy" » click Storage » click "Clear Cache".
  4. Check IronVest app permissions. If any of these permissions required to use your device's features are disenabled, IronVest might not work.
  5. Uninstall and reinstall IronVest. If nothing else has worked, completely uninstall IronVest then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IronVest not working


2. Fix IronVest Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IronVest be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IronVest not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IronVest may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!