Published by Unit-e Global

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Why should I report an Issue with Neon FM™ — Arcade Rhythm Game?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Unit-e Global to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Neon FM Customer Insights

1. There are so many songs to choose from! But I mostly play Hyper Potions charts because I love their music but I will try play other charts! There aren't really any players up for multiplayer but I'm fine playing solo.

2. But this game us still amazing!✅When I first played this rhythm game I liked how the format and stylization of the game looks and the musics itself there are musics that I listen too in SoundCloud and Spotify which is kind of sweet because they are my childhood music way back than.

3. Hope there's a button to turn of the lobby music in the settingsI played this game since 2 years and there is nothing problem on my phone.

4. Maybe in the future add new feeatures, new music, and all in all performance improvement.I really love this game! The controls are pretty good.

5. Not sure how to play this without my OCD going haywire over desync or what have you.I found out a out the game at a con called Youmacon and also found out about the mobile app.

6. And secondly I got "missed" but there's no note appeared... WTH! Oh man, I really miss the old times playing this 😢I always tend to get early or late judgment when hitting the notes despite the calibration felt close to perfect.

7. Better to play this game in a tablet instead of a normal sized smartphone, I guess.I like this game for now.

8. I love the game, but when I attempt to sign up, it says my email address is not valid, so I can 3 songs.

9. Also, it felt too sensitive when hitting the notes like I wasn't even pressing the note next to the note I'm supposed to hit, not to mention the narrow layout being a problem there making the 6 lines too crammed.

10. I really wanna try play this game using a keyboard.

11. Music is good enough.Overall a pretty good attempt at replicating the arcade experience on a mobile device.

Steps to Troubleshoot & Fix Neon FM Issues

1. Fix Neon FM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Neon FM: Restarting the app will resolve most errors.
  2. Update the Neon FM App. Here is how:
    1. On Android goto PlayStore » Search for "Neon FM" » Open Neon FM™ — Arcade Rhythm Game » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Neon FM » click "UPDATE".
  3. Clear Neon FM™ — Arcade Rhythm Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Neon FM servers.
    1. On Android, goto Settings » Apps » Select "Neon FM™ — Arcade Rhythm Game" » click Storage » click "Clear Cache".
  4. Check Neon FM app permissions. If any of these permissions required to use your device's features are disenabled, Neon FM might not work.
  5. Uninstall and reinstall Neon FM. If nothing else has worked, completely uninstall Neon FM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Neon FM not working


2. Fix Neon FM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Neon FM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Neon FM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Neon FM may not be able to connect to the Internet when running in the background.

Reported Issues