Published by KRGV on Sep 25, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with KRGV?



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Why chat with our AI KRGV Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of KRGV.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. News do not load pictures and if you click on a story down the list, when you go back to the list , the app will put you at the beginning of the list insyead of where you left off.

2. Update: 02/04/19 after trying and being disappointed with other local news apps, checked on this one again.

3. This is very annoying because the readability of the app is very...very poor.Ever since the last update, it has not been working.

4. It's working again.What is going on with the reception on this channel? Stalls, distortion, etc.

5. Freezes and shuts down more often than not.I wish I could watch your newscast from Michigan, but the app or the website won't let me due to my location.

6. I went to school with and am friends with one of your anchors and would really like to watch him.app not working.

7. The finally of The Voice is on tonight and it's messing up bad !!!Won't play weather forecast videos, keeps shutting down when I try.

8. I'll reinstall if they ever update to fix the bugs.Used to work well but now SUPER glitchy.

9. called krgv station and was told app was updated yesterdayUninstalled and installed again.

10. keep getting Data not available message.

11. It happens only on this channel all the time.

Steps to Troubleshoot & Fix KRGV Issues

1. Fix KRGV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KRGV: Restarting the app will resolve most errors.
  2. Update the KRGV App. Here is how:
    1. On Android goto PlayStore » Search for "KRGV" » Open KRGV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KRGV » click "UPDATE".
  3. Clear KRGV app cache: Clearing cached data will force your app to retrieve the latest data directly from KRGV servers.
    1. On Android, goto Settings » Apps » Select "KRGV" » click Storage » click "Clear Cache".
  4. Check KRGV app permissions. If any of these permissions required to use your device's features are disenabled, KRGV might not work.
  5. Uninstall and reinstall KRGV. If nothing else has worked, completely uninstall KRGV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KRGV not working


2. Fix KRGV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KRGV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KRGV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KRGV may not be able to connect to the Internet when running in the background.

Reported Issues

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