Published by Sandclock Games

Report an issue with Story Dice.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Story Dice - Tell A Story?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sandclock Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Story Dice - Tell A Story image 1 contact Story Dice - Tell A Story image 2

Story Dice Customer Insights

1. Also works as a drinking game for grown-ups ๐Ÿ˜‰Great, can we make some dice lockable and not roll them?This app is goodthinking of my life with Sean๐Ÿ’’๐Ÿฉโ›ช๐Ÿช๐Ÿซ๐Ÿ•๐Ÿ•Œ๐Ÿ•‹niceSemplice ed immediata.

2. I imagine it could be real sweet if you play it with younger children to help them jump-start their imagination.

3. Cute game for training storytelling.

4. Disegni simpatici.

Steps to Troubleshoot & Fix Story Dice Issues

1. Fix Story Dice Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Story Dice: Restarting the app will resolve most errors.
  2. Update the Story Dice App. Here is how:
    1. On Android goto PlayStore » Search for "Story Dice" » Open Story Dice - Tell A Story » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Dice » click "UPDATE".
  3. Clear Story Dice - Tell A Story app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Dice servers.
    1. On Android, goto Settings » Apps » Select "Story Dice - Tell A Story" » click Storage » click "Clear Cache".
  4. Check Story Dice app permissions. If any of these permissions required to use your device's features are disenabled, Story Dice might not work.
  5. Uninstall and reinstall Story Dice. If nothing else has worked, completely uninstall Story Dice then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Story Dice not working


2. Fix Story Dice Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Story Dice be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Story Dice not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Story Dice may not be able to connect to the Internet when running in the background.

Reported Issues