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1. Well done.Not even been able to play the bloody game downloaded it went on and I'm being forced to automatically sign up for a 7 day free trial and then once it's finished keep paying and I edit my comment to add that there was no X for me to remove the option.... If I wanted to do a free trial I would have clicked an option for it instead I'm being forced to just to play it sod that rather not if I have to pay to play the whole thingThe app is great my little girl love it so I'm paying the subscription and everything was fine until a couple days ago the app disappear from my tablet and when to the app store and started to download it again and then during the installation I got the message can't installed.

2. A few days later, when I thought I might as well try to get some part of my money's worth, I opened the app to learn that the cancellation applies WITH IMMEDIATE EFFECT, rather than from the end of the period I've already paid for, meaning that I've paid £60 for a few days' worth of a service I didn't even use, and would have to pay again if I want to use the app within the term of the original subscription.

3. if you don't want to keep this app, DO NOT DO THE FREE TRIAL!!!A fantastic game that looks beautiful! The soundtrack is wonderful too, very nostalgic and reminiscent of 90's Disney.

4. Then today, I get a MONSTROUS charge for 86 dollars!! This is a SCAM of a free trial and I want my money back as well.

5. At first, I couldn't find the email that said I had gotten a free trial, ANYWHERE, so I didn't know how to cancel it.

6. To those who might question the unlocking portion: The book inside the world is worth the small in-app purchase by itself and the mini games are just a fun little bonus.

7. ThanksThe app might be ok, but I am VERY dissatisfied with the free trial.

8. I do wish that the book would automatically unlock after making the purchase as the act of going to each mini game for a page becomes monotonous...even for a child.

9. My free trial silently rolled over to a £59.99 (!) annual fee.

10. I have Samsung Tab A7 plenty space I reset the tablet and still getting the same error can you please help me with this it will be very sad to cancel my subscription.

11. Can't wait for the next ones :)Very authentic experience! I love the attention to detail in each realm and the latest update to the main menu makes it much easier to navigate.

1. Fix Disney Story Realms Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Disney Story Realms: Restarting the app will resolve most errors.
2. Update the Disney Story Realms App. Here is how:
   1. On Android goto PlayStore » Search for "Disney Story Realms" » Open Disney Story Realms » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Disney Story Realms » click "UPDATE".
3. Clear Disney Story Realms app cache: Clearing cached data will force your app to retrieve the latest data directly from Disney Story Realms servers.
   1. On Android, goto Settings » Apps » Select "Disney Story Realms" » click Storage » click "Clear Cache".
4. Check Disney Story Realms app permissions. If any of these permissions required to use your device's features are disenabled, Disney Story Realms might not work.
5. Uninstall and reinstall Disney Story Realms. If nothing else has worked, completely uninstall Disney Story Realms then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Disney Story Realms not working

2. Fix Disney Story Realms Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Disney Story Realms be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Disney Story Realms not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Disney Story Realms may not be able to connect to the Internet when running in the background.