Published by IntellectoKids Ltd on Nov 5, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IntellectoKids Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Intellecto Kids Learning Games Customer Insights

1. But two days ago i just checked my bank account and they have cut £59.99. Ive checked my mails, spam folder for any message that i might have missed for being charged, but theres nothing.A want a refund.

2. It full of cramp and want money for everything.I downloaded the app abd paid but cannot contact nor download any worksheet.. all is lockedmy three years old girl, loves this app.

3. The answers I gave have nothing to do with what I got It is the most wasted money I have spent.Basically if you don't do the 7 days free trial you cannot use the app (cannot continue).

4. It gives you the option to sign up for a 1 yr subscription for $49.99 while displaying the worksheets and promises to continuously add to the program.

5. I agree the app reviews are good and while they maybe good for some kids, my kid doesnt fancy the app or the content, so while the free period lasted we hardly used it and i thought i wudnt continue with it in the future.

6. Don't waste your time or money.I asked for a subscription cancellation.

7. They also charge you for the worksheets they displayed while asking you to sign up for the yearly subscription.

8. Even if I had sent the mail to cancel my subscription within a 24 hour time as they request how would that happen since they do not reply.

9. Stop taking money of my account!This app is very misleading.

10. But won't refund my money.

11. Very misleading, and just want to take your money.

Steps to Troubleshoot & Fix Intellecto Kids Learning Games Issues

1. Fix Intellecto Kids Learning Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Intellecto Kids Learning Games: Restarting the app will resolve most errors.
  2. Update the Intellecto Kids Learning Games App. Here is how:
    1. On Android goto PlayStore » Search for "Intellecto Kids Learning Games" » Open Intellecto Kids Learning Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intellecto Kids Learning Games » click "UPDATE".
  3. Clear Intellecto Kids Learning Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Intellecto Kids Learning Games servers.
    1. On Android, goto Settings » Apps » Select "Intellecto Kids Learning Games" » click Storage » click "Clear Cache".
  4. Check Intellecto Kids Learning Games app permissions. If any of these permissions required to use your device's features are disenabled, Intellecto Kids Learning Games might not work.
  5. Uninstall and reinstall Intellecto Kids Learning Games. If nothing else has worked, completely uninstall Intellecto Kids Learning Games then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Intellecto Kids Learning Games not working


2. Fix Intellecto Kids Learning Games Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Intellecto Kids Learning Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Intellecto Kids Learning Games not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Intellecto Kids Learning Games may not be able to connect to the Internet when running in the background.

Reported Issues

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