Published by BabyBus on Aug 23, 2024

Report an issue with Ba.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Baby Panda’s Basic Words?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BabyBus to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Baby Panda’s Basic Words image 1 contact Baby Panda’s Basic Words image 2

Ba Customer Insights

1. I offed internet and my child continued playing.Hi!! baby bus thank you for this game my little brother can play with this app all the time and I thank to baby bus thank you so much!!!!!Nice it was so good but only little level that is the mistake i installed all babybus game it was nice but it is a game for small kids but i am 10 years old but i love this game.I love this game ,and my brother was very naughty boy and this game make him learn many things and he likes to collect stickers .

2. I love baby bus apps.This app is amazing my bro he is 3 yrs old but he loveess this game its like amazing he always gets to learn new words things etc.

3. Thank youSo far this is my daughter's favorite app on my phone but I would appreciate a way to get rid off the adds when she's switching between the sticker thingsThis game is awesome for my son .

4. It's a very good game to my siblings but why it doesn't open? It stays black on my screen after I push play button? Please do make a change towards the problem.

5. Thank you baby bus for making such awesome gameMy toddler loves it.

6. Thank u so much baby bus for this lovely gameThere are advertisements!!!! Totally not child friendly.

7. Thank you baby bus 🥰🥰🥰🥰♥️♥️♥️♥️...Its amazing baby bus platform .

8. It's so easy to operate and children learn to operate this game in 2 to 3 days .

9. My little sister play this app a lot of time.

10. My sister spend many time with babybus.

11. He spends so much time doing the puzzles and laughing.

Steps to Troubleshoot & Fix Ba Issues

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ba: Restarting the app will resolve most errors.
  2. Update the Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Ba" » Open Baby Panda’s Basic Words » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
  3. Clear Baby Panda’s Basic Words app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
    1. On Android, goto Settings » Apps » Select "Baby Panda’s Basic Words" » click Storage » click "Clear Cache".
  4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
  5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working


2. Fix Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.

Reported Issues