Contact Mi Consulado Colombia Customer Service

Why should I report an Issue with Mi Consulado Colombia?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cancillería de Colombia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A través de este medio de contacto, pone al servicio de nuestros connacionales una herramienta de consulta que permite el acercamiento con los consulados y propone una comunicación constante, simple y fácil en concordancia con los lineamientos de política digital que se enmarca en consolidar un estado y ciudadanos competitivos e innovadores, que generen valor público en un entorno de confianza digital.

2. El Ministerio de Relaciones Exteriores de Colombia, en el marco del Plan de Apoyo para Colombianos en el Exterior, ha desarrollado un medio de información y atención alternativo que responde a las nuevas dinámicas de interacción del mundo digital.

3. En la aplicación Mi Consulado Colombia, los usuarios encontrarán información sobre ubicación, servicios consulares, horarios, circunscripción, requisitos y costos de trámites, guía del buen viajero, guía del inmigrante colombiano, notificaciones de interés general y asistente virtual, entre otros.

1. Fix Mi Consulado Colombia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mi Consulado Colombia: Restarting the app will resolve most errors.
2. Update the Mi Consulado Colombia App. Here is how:
   1. On Android goto PlayStore » Search for "Mi Consulado Colombia" » Open Mi Consulado Colombia » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Consulado Colombia » click "UPDATE".
3. Clear Mi Consulado Colombia app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Consulado Colombia servers.
   1. On Android, goto Settings » Apps » Select "Mi Consulado Colombia" » click Storage » click "Clear Cache".
4. Check Mi Consulado Colombia app permissions. If any of these permissions required to use your device's features are disenabled, Mi Consulado Colombia might not work.
5. Uninstall and reinstall Mi Consulado Colombia. If nothing else has worked, completely uninstall Mi Consulado Colombia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mi Consulado Colombia not working

2. Fix Mi Consulado Colombia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mi Consulado Colombia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mi Consulado Colombia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mi Consulado Colombia may not be able to connect to the Internet when running in the background.