Published by Blocksite on Nov 3, 2024

contact BlockSite: Block Apps & Sites Chat with our AI-based BlockSite Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with BlockSite?



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Why chat with our AI BlockSite Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of BlockSite.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The free version is great but I eventually upgraded to be able to block more sites after using it for a year.While it is a great app for avoiding distractions, helps me stay on pace with my responsibilities and keeps me from wasting time, I have one issue.

2. It blocks an app/site for most of the time, but at a certain point it stops blocking and you have to unblock and block once more, frequently.

3. I would also prefer to have an option to lock usage of certain apps all day and set the time frames for when it is unlocked.

4. Would be nice if it were possible to block apps in pop-up view as well, ended up having to add second solution to prevent that.

5. It has been really useful for me but it needs to have some kind of indicator of when your changes to custom time frames are saved and updated.

6. It works.It works, sometimes a little too well I have the paid subscription so I can get the feature where I don't need to restrict access all day and just during certain periods.

7. The ability to block keywords, apps, and websites is very useful.

8. Very disappointed.Very helpful for keeping you focused, and I love that they incorporated features to be able to change the message and image when an app is blocked.

9. 1, it puts an annoying pop-up bubble on your UI / home screen that you cannot get rid of (or at least, I couldn't find any help section that describes how to get rid of it).

10. So I need to spend money on another blocking app, it still can bug up and give me a very narrow outlet to accessing things I shouldn't.

11. The only way to break out of this would be to stop blocking the website in question or keep tapping where the backspace key is in hopes that it erases something before the redirect happens.

Steps to Troubleshoot & Fix BlockSite Issues

1. Fix BlockSite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BlockSite: Restarting the app will resolve most errors.
  2. Update the BlockSite App. Here is how:
    1. On Android goto PlayStore » Search for "BlockSite" » Open BlockSite: Block Apps & Sites » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlockSite » click "UPDATE".
  3. Clear BlockSite: Block Apps & Sites app cache: Clearing cached data will force your app to retrieve the latest data directly from BlockSite servers.
    1. On Android, goto Settings » Apps » Select "BlockSite: Block Apps & Sites" » click Storage » click "Clear Cache".
  4. Check BlockSite app permissions. If any of these permissions required to use your device's features are disenabled, BlockSite might not work.
  5. Uninstall and reinstall BlockSite. If nothing else has worked, completely uninstall BlockSite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BlockSite not working


2. Fix BlockSite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BlockSite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BlockSite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BlockSite may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Joel green

Hi Please can you delete my BlockSite account.

— 2 years ago by Stephanie Choate

Can you please cancel my Blocksite subscription effective immediately please. I signed up the end of April and have been charged ever since but no longer use. Can you please send confirmation of cancellation and ensure no future charges please? Thank you Stephanie Choate

— 2 years ago by ELDON LIGHTNER

please cancel my blocksite trial subscription

— 3 years ago by ngjis

pls help me to unsubscribe blocksite

— 3 years ago by Kristi Wawro

Please cancel my unlimited Blocksite subscription under the e-mail tayloek@redacted. I have followed the instructions multiple times but it does not give me the option to cancel. When I "Check Plan Status" it takes me to my PayPal account and the Big Star Labs merchant and payment history does not appear anywhere in my transactions. Thank you.

— 3 years ago by Vance Pace

It is subscription that was fraudulently set up needs to be canceled now

— 3 years ago by David J Kiely

Please cancel my recent subscription order

— 3 years ago by Jawad ElDerwy

I want to delete my account please help me

— 3 years ago by Xiao Xian

Delete Blocksite

— 3 years ago by Louis

Bonjour, j’exige que soit supprimer mes données et mon compte grâce aux droits qui me sont fournis selon GDPR. Je ne me prononcerai pas quant aux raisons qui me poussent à faire ce choix. Louis Brandt Hello, I require my data and account to be deleted using the rights provided to me under GDPR. I will not comment on the reasons for this choice. Louis Brandt