Contact Bark Customer Service

Why should I report an Issue with Bark - Parental Controls?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bark Technologies, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When you purchase Bark Home, a small device sold separately that connects to your Wi-Fi router, you can use our app to manage screen time and filter websites and apps on all of the Wi-Fi-connected devices in your home, from smart TVs and video game consoles to laptops and tablets.

2. Bark, our comprehensive online safety solution, includes content monitoring, screen time management, and web filtering.

3. Our comprehensive service lets you monitor content, manage screen time, and filter websites so you can get peace of mind while your child is online.

4. Bark monitors your child’s text messages, email, YouTube, and 30+ apps and social media platforms for issues like cyberbullying, suicidal ideation, adult content, sexual predators, profanity, threats of violence, and more.

5. Bark Jr provides screen time management and web filtering for $5/month or $49 annually.

6. Families can set healthy time limits and create schedules for when their children’s devices can connect to the internet (through both cell service and Wi-Fi).

7. Bark provides families with the tools they need to raise kids in the digital age.

8. You can allow or block specific sites — or even whole categories like streaming services, online gaming, sexual content, and more.

9. Our web filter lets you select which websites your child can access on their devices.

10. You won’t have full access to everything on your child’s phone — just the things you might need to know about.

11. Bark Home requires an active Bark subscription.

1. Manually connect the child's device to the computer, but then the monitoring is done over your WiFi network...unless the connection doesn't work, then send an email for support.

2. Setup is very difficult: if you want to monitor a child's device, you need to install a program on a computer, but it has to be Windows or Apple, no Chromebook.

3. Since then, the VPN feature, which is required to make the app work, has turned my child's phone Samsung Galaxy S7 into a brick.

4. It's not the developer's fault, but half the features, and the most important ones, are unavailable.The VPN system makes sense mechanically, but the system just plain doesn't function.

5. As soon as it charged my card after the trial was over, hasn't worked since!!Features all sound great, and the interface is decent...but it's basically impossible to use at this point.

6. Nothing but slick marketing and interface - run away.Edit - I am revising my review to 4 stars for the time being bc their customer service is great.

7. Everything gets clogged up in it, all the other data services on the phone stop functioning, and tech support is some of the worst I've experienced.

8. And why does a confirmation come up everytime I block or allow a single app? Very annoying.Doesn't work well at all! I agree with everyone that has stated it is not consistent.

9. It keeps forcing me to the credit card page with the phone selected when I log in.Absolutely awful! It says it works for iOS but it is an absolute NIGHTMARE to get it figured out.

10. Alerts for the word ”damn", every other Taylor Swift song, and worship music (due to violence).

11. Hence, the app is useless because they have to turn the VPN off in order to actually use the phone, it's features, or apps.

1. Fix Bark Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bark: Restarting the app will resolve most errors.
2. Update the Bark App. Here is how:
   1. On Android goto PlayStore » Search for "Bark" » Open Bark - Parental Controls » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bark » click "UPDATE".
3. Clear Bark - Parental Controls app cache: Clearing cached data will force your app to retrieve the latest data directly from Bark servers.
   1. On Android, goto Settings » Apps » Select "Bark - Parental Controls" » click Storage » click "Clear Cache".
4. Check Bark app permissions. If any of these permissions required to use your device's features are disenabled, Bark might not work.
5. Uninstall and reinstall Bark. If nothing else has worked, completely uninstall Bark then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bark not working

2. Fix Bark Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bark be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bark not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bark may not be able to connect to the Internet when running in the background.