Contact ekiosque Customer Service

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1. Fix ekiosque Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ekiosque: Restarting the app will resolve most errors.
2. Update the ekiosque App. Here is how:
   1. On Android goto PlayStore » Search for "ekiosque" » Open ekiosque » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ekiosque » click "UPDATE".
3. Clear ekiosque app cache: Clearing cached data will force your app to retrieve the latest data directly from ekiosque servers.
   1. On Android, goto Settings » Apps » Select "ekiosque" » click Storage » click "Clear Cache".
4. Check ekiosque app permissions. If any of these permissions required to use your device's features are disenabled, ekiosque might not work.
5. Uninstall and reinstall ekiosque. If nothing else has worked, completely uninstall ekiosque then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ekiosque not working

2. Fix ekiosque Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ekiosque be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ekiosque not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ekiosque may not be able to connect to the Internet when running in the background.