Published by Safe Download Ltd

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Why should I report an Issue with Cute memo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Safe Download Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Cute memo Customer Insights

1. I gave it 4 stars because it still lacks this one feature I am looking for: the syncing feature in which you can access your notes in multiple devices.

2. I had my app password protected until one day I noticed it didn't prompt me for a password and just showed all my notes.

3. It has a txt file export feature so you can save all of your notes into one txt file, which is great.

4. This time when my phone software was updated, Cute Memo asked for access to my device files, photos, phone book etc.

5. I'm very upset as I have important information on my notes.

6. When I made a list of things needed and went to erase them as they were done, it erases the line above instead of the line I wanted erased.

7. Please fix!!!i have so many important notes that was lost.

8. I used it for couple of years and kept my notes and trusted it.

9. When I declined, it simply erased ALL my notes.

10. Trying to figure out how to get my important things off of this app so it can be deleted.DO NOT INSTALL THIS.

11. I wish I found it long ago it makes the screen look pretty, even the icon is beautiful and something you are happy to show friends.I used this for 1 year more.

Steps to Troubleshoot & Fix Cute memo Issues

1. Fix Cute memo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cute memo: Restarting the app will resolve most errors.
  2. Update the Cute memo App. Here is how:
    1. On Android goto PlayStore » Search for "Cute memo" » Open Cute memo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cute memo » click "UPDATE".
  3. Clear Cute memo app cache: Clearing cached data will force your app to retrieve the latest data directly from Cute memo servers.
    1. On Android, goto Settings » Apps » Select "Cute memo" » click Storage » click "Clear Cache".
  4. Check Cute memo app permissions. If any of these permissions required to use your device's features are disenabled, Cute memo might not work.
  5. Uninstall and reinstall Cute memo. If nothing else has worked, completely uninstall Cute memo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cute memo not working


2. Fix Cute memo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cute memo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cute memo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cute memo may not be able to connect to the Internet when running in the background.

Reported Issues