Published by Congregação Cristã no Brasil on Nov 18, 2024

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Why should I report an Issue with CCB - Relatório Digital?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Congregação Cristã no Brasil to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CCB - Relatório Digital image 1 contact CCB - Relatório Digital image 2

About CCB - Relatório Digital

1. Aplicativo para Smartphone contendo digitalmente o conteúdo do Relatório Anual de Casas de Oração pertencentes à Congregação Cristã no Brasil.

2. Este aplicativo receberá atualizações todos os dias 1˚ e 16 de cada mês.

CCB Customer Insights

1. Alguns irmãos notaram um problema no nome da rua da congregação no bairro Belo Horizonte, em Pouso Alegre MG, pois na hora em que se liga a função GPS o maps não encontra o local.

2. No app está escrito "Rua Altidouro da Costa Rios", mas de acordo com o maps o nome correto é "Rua Altidoro da Costa Rios".

3. It's very important for me.Deus abençoe a todos!super helpful♥️Deus abençoe!AwesomeA paz de Deus.

4. A função de procurar o local no mapa facilita bastante.

5. At thr moment the app has a bug so I can't use it at all.Perfect and always updated.Thank you so much, my friend.

6. "Altidoro" não tem "u".

7. Nice when works.

8. Muito boa a iniciativa.

Steps to Troubleshoot & Fix CCB Issues

1. Fix CCB Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CCB: Restarting the app will resolve most errors.
  2. Update the CCB App. Here is how:
    1. On Android goto PlayStore » Search for "CCB" » Open CCB - Relatório Digital » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CCB » click "UPDATE".
  3. Clear CCB - Relatório Digital app cache: Clearing cached data will force your app to retrieve the latest data directly from CCB servers.
    1. On Android, goto Settings » Apps » Select "CCB - Relatório Digital" » click Storage » click "Clear Cache".
  4. Check CCB app permissions. If any of these permissions required to use your device's features are disenabled, CCB might not work.
  5. Uninstall and reinstall CCB. If nothing else has worked, completely uninstall CCB then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CCB not working


2. Fix CCB Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CCB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CCB not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CCB may not be able to connect to the Internet when running in the background.

Reported Issues