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3. Skip support wait times and emailing back and forth. Get help immediately.

1. RápidoIdeia ótima que poderá atender a todos os interessados pelo seu determinado processo.

1. Fix STJ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart STJ: Restarting the app will resolve most errors.
2. Update the STJ App. Here is how:
   1. On Android goto PlayStore » Search for "STJ" » Open STJ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for STJ » click "UPDATE".
3. Clear STJ app cache: Clearing cached data will force your app to retrieve the latest data directly from STJ servers.
   1. On Android, goto Settings » Apps » Select "STJ" » click Storage » click "Clear Cache".
4. Check STJ app permissions. If any of these permissions required to use your device's features are disenabled, STJ might not work.
5. Uninstall and reinstall STJ. If nothing else has worked, completely uninstall STJ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing STJ not working

2. Fix STJ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make STJ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to STJ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, STJ may not be able to connect to the Internet when running in the background.