Published by Cliente Fiel

Report an issue with Ponto do Açaí.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Ponto do Açaí - Juara?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cliente Fiel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Ponto do Açaí Customer Insights

Steps to Troubleshoot & Fix Ponto do Açaí Issues

1. Fix Ponto do Açaí Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ponto do Açaí: Restarting the app will resolve most errors.
  2. Update the Ponto do Açaí App. Here is how:
    1. On Android goto PlayStore » Search for "Ponto do Açaí" » Open Ponto do Açaí - Juara » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ponto do Açaí » click "UPDATE".
  3. Clear Ponto do Açaí - Juara app cache: Clearing cached data will force your app to retrieve the latest data directly from Ponto do Açaí servers.
    1. On Android, goto Settings » Apps » Select "Ponto do Açaí - Juara" » click Storage » click "Clear Cache".
  4. Check Ponto do Açaí app permissions. If any of these permissions required to use your device's features are disenabled, Ponto do Açaí might not work.
  5. Uninstall and reinstall Ponto do Açaí. If nothing else has worked, completely uninstall Ponto do Açaí then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ponto do Açaí not working


2. Fix Ponto do Açaí Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ponto do Açaí be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ponto do Açaí not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ponto do Açaí may not be able to connect to the Internet when running in the background.

Reported Issues