Published by Anwar Ahmed Al-Haddad

contact PV - Solar Power System Chat with our AI-based PV Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with PV?



characters left:

Why chat with our AI PV Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of PV.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact PV - Solar Power System image 1   contact PV - Solar Power System image 2


What users are saying

1. Great idea for the app, but the fields need to be more accessible to user for accurate data.One of the best app I've come across.

2. ThanksThe app is working fine ,but should incloude inverter capacity and calculation,that will be niceLatest update on June 2017.

3. Seems to help a lot with panel tilt and orientation.i get 3 stars, there no 36v 200w panel calculations.

4. The input fields are not able to be changed by me for correct calculations.

5. I verified most of its claims by hand calculations and found it to be accurate.

6. cheers.I was lost trying to install my panels with this little gudget It all became so much clear.

7. need add on 36v so i know exactly what i need before start install all systems.

8. Nice work you've done to put this app up.The application is nice.

9. Doesn't work.It is a great app.

10. But pls make it ad free so users can have seamless usage.

11. For older version of Android.

Steps to Troubleshoot & Fix PV Issues

1. Fix PV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PV: Restarting the app will resolve most errors.
  2. Update the PV App. Here is how:
    1. On Android goto PlayStore » Search for "PV" » Open PV - Solar Power System » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PV » click "UPDATE".
  3. Clear PV - Solar Power System app cache: Clearing cached data will force your app to retrieve the latest data directly from PV servers.
    1. On Android, goto Settings » Apps » Select "PV - Solar Power System" » click Storage » click "Clear Cache".
  4. Check PV app permissions. If any of these permissions required to use your device's features are disenabled, PV might not work.
  5. Uninstall and reinstall PV. If nothing else has worked, completely uninstall PV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PV not working


2. Fix PV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PV may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!