Contact Kids360 Customer Service

Why chat with our AI Kids360 Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Kids360.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. There would still be a subscription fee less))I`m just thrilled with app! The subscription is not expensive at all? it works on not the most powerful phones and is generally cool/ I like it, I really like it!Kid is anywhere, app showing/marking: Home logo sticked to kids logo... App not starting at startup App complaining for not being set and asking for approval, when new wifi network is in use.

2. The app shows up to 10 feet where they are! I would never have thought that this happens on simple smartphones!I praise the application for the interface design and for the useful functionality.

3. When I started using it, it became much calmer for my family.Good. I don't use the app for a long time and I don't plan to switch to another one.

4. In app messages was already seen but at notification showig: 47 new messages When the basics does not working I will not pay for features.

5. Displays the location accurately.A very good and useful application.

6. Just keeps going around in circles,asking for screenshots of things that are not even related to the issue.

7. It does not lock when it is supposed to lock and it locks when it is not supposed to.

8. Doesn't lock apps in any shape or form.

9. Refuse to refund subscription even though it's been 1 week.

10. Doesn't block the screen time as advertised.

11. Just disables the program."Help" support is useless.

1. Fix Kids360 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kids360: Restarting the app will resolve most errors.
2. Update the Kids360 App. Here is how:
   1. On Android goto PlayStore » Search for "Kids360" » Open Kids360: Parental Control App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids360 » click "UPDATE".
3. Clear Kids360: Parental Control App app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids360 servers.
   1. On Android, goto Settings » Apps » Select "Kids360: Parental Control App" » click Storage » click "Clear Cache".
4. Check Kids360 app permissions. If any of these permissions required to use your device's features are disenabled, Kids360 might not work.
5. Uninstall and reinstall Kids360. If nothing else has worked, completely uninstall Kids360 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kids360 not working

2. Fix Kids360 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kids360 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kids360 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kids360 may not be able to connect to the Internet when running in the background.