Contact Shia Toolkit Customer Service

Why should I report an Issue with Shia Toolkit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Muhammed Raza Merchant to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Welcome to the official Shia Toolkit (SIAT) app – your guide for understanding and enhancing your knowledge of Shia traditions.

2. This app is a compilation of various modules based on the teachings of Ahlulbayt, offering a rich source of insights for your spiritual journey.

3. With modules in English, Urdu, Persian, Arabic, Hindi & French.

4. Shia Toolkit is designed for Muslims worldwide.

5. Let's embark on a journey of knowledge and understanding together! -Bilingual Content: Most content is available in both English and Urdu translations. -Offline Functionality: Internet is not required to use the app, ensuring accessibility anytime, anywhere. -Location-Specific Prayer Times: Display prayer times manually or automatically with customizable notifications, connecting users to their -spiritual routines. -Islamic Dates with Notifications: Stay informed about Islamic dates with customizable notifications for each significant event. -Background Audio Play: Enjoy continuous audio play, even when the phone is in sleep mode, fostering an immersive spiritual experience. -Favorites Menu: Personalize your experience by adding preferred content to favorites for quick and easy access. -Live Streaming and Optional Downloads: Stream audio files for real-time access and download them for offline use, keeping the app size manageable. -Intelligent Search Function: Quickly find specific content with an intelligent search function, enhancing user convenience. -Bluetooth Connectivity: Connect your Bluetooth devices, such as in your car, to play audios through connected audio systems directly.

1. In a small amount of data network, you can achieve too much and the major thing that it is available when you are offline after a starting sign up.This is really an amazing toolkit but i have noticed onething which is not present, that can be added for upgradation of the same i.e you are providing all related events main heads in calender about the day, thats let us know about the day eve, the thing which maybe added is a short link / linked page of complete or partial story/ detal, with refferences upon tap on the day in calender...This app is amazing, and we are very lucky alhamdulilah to have it.

2. I hope that this issue is resolved, as SHIA toolkit is such an amazing appI love thiss app, been using it for years, but the book marker has not been working since the last update.

3. I hope this can get sorted as it is annoying that we have to keep going back to the beginning of the SuraI have been using this app for years and it's by far the best app for shia community.

4. But there are somthing that need to be addressed! There should be an option to download tha audio so that we can be listen to duas and manajats offline And the app should be modified for a version that urdu and arabic both can be read at a same time.The app is really good.

5. The first word is right next to Bismillah which makes it a little forgetful to be readI shall recommend this wonderful application to every Shia person because this is awesome.

6. Have a really annoying unnecessary Yes/ No Pop-Up while existing the app (almost 12 years old UX element).Alhamdulillah for this Apps and your great efforts.

7. But the UX is sub-optimal..... Doesn't intigrate will with the System..... Doesn't follow the System Dark/ Light theme..... Doesn't follow the Material 3 Icon Design and app design in general.

8. I've been using this app for a couple of years and have had no major issues.

9. But recently with the new update I haven't been able to use the audio of dua's or Quran.

10. Sadly the Quran part of the app always skips the last ayah of every Surah.Overall pretty good and useful app.

11. One request, since not many language to choose, it would be great if there is an option to copy for all the doaas, books etc.

1. Fix Shia Toolkit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shia Toolkit: Restarting the app will resolve most errors.
2. Update the Shia Toolkit App. Here is how:
   1. On Android goto PlayStore » Search for "Shia Toolkit" » Open Shia Toolkit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shia Toolkit » click "UPDATE".
3. Clear Shia Toolkit app cache: Clearing cached data will force your app to retrieve the latest data directly from Shia Toolkit servers.
   1. On Android, goto Settings » Apps » Select "Shia Toolkit" » click Storage » click "Clear Cache".
4. Check Shia Toolkit app permissions. If any of these permissions required to use your device's features are disenabled, Shia Toolkit might not work.
5. Uninstall and reinstall Shia Toolkit. If nothing else has worked, completely uninstall Shia Toolkit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shia Toolkit not working

2. Fix Shia Toolkit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shia Toolkit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shia Toolkit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shia Toolkit may not be able to connect to the Internet when running in the background.