Published by AT&T Services, Inc. on Jan 25, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data AT&T Secure Family collects from your device

  1. find accounts on the device
  2. find accounts on the device
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. directly call phone numbers
  7. read phone status and identity
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. read the contents of your USB storage
  11. modify or delete the contents of your USB storage
  12. take pictures and videos
  13. record audio
  14. view Wi-Fi connections
  15. read phone status and identity
  16. view network connections
  17. pair with Bluetooth devices
  18. change network connectivity
  19. connect and disconnect from Wi-Fi
  20. full network access
  21. run at startup
  22. draw over other apps
  23. control vibration
  24. prevent device from sleeping
  25. receive data from Internet


1. Delete AT&T Secure Family Account through Email

There are 2 methods to get your data (and account) deleted by AT&T Secure Family® parent app:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete AT&T Secure Family® parent app account remove AT&T Secure Family® parent app account


Now you understand what the Law says, Send your Request directly to AT&T Secure Family using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get AT&T Secure Family to delete your account/data:


  1. To delete your AT&T Secure Family account, contact AT&T Secure Family via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify AT&T Secure Family of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to g01318@redacted... Login to see email.



2. How to Delete AT&T Secure Family on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete AT&T Secure Family® parent app".


3. Delete AT&T Secure Family on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "AT&T Secure Family® parent app" and Click "Uninstall".



12 details about AT&T Secure Family app

how to delete AT&T Secure Family® parent app delete AT&T Secure Family® parent app guide

1. There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device.

2. AT&T Secure Family uses the Google Accessibility API as an optional component to the parental controls function, and when enabled by the parent, helps to prevent removal of the Secure Family Companion App to prevent disablement of parental control functions by the child.

3. If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.

4. AT&T Secure Family® is a device locator & parental control app to help parents protect their children by offering real-time location tracking with safety alerts, screen time control, content blocker, website & app usage tracker, and ability to find a lost phone.

5. To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family Parent App (adults, parents, or guardians) and the AT&T Secure Family Companion App (children).

6. The AT&T Secure Family service is free for the first 30 days.

7. Secure Family is for AT&T & Cricket Wireless customers.

8. View, modify or cancel service anytime within the Secure Family app.

9. Only authorized app users have permission to use the App to locate a family member’s device.

10. Install the Companion App on your child’s device and pair it with the Parent App on your device.

11. Afterwards, you will be automatically billed $7.99 each month (includes support for up to 10 family members and up to 30 devices in total).

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