How to Cancel AT&T Secure Family

Learn how to cancel AT&T Secure Family® parent app subscription on iPhone, Android, Paypal or directly.

Table of Contents:

1. Cancel on iphone
2. Cancel on android
3. Cancel on Paypal
4. Cancel via Email
5. Cancel on Website

Reading time: 41 seconds

Cancel AT&T Secure Family Subscription on iPhone & iPad

1. On your phone, open "Settings" and tap your Apple ID profile.
2. Click "Subscriptions" and select "AT&T Secure Family® parent app".
3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

1. Goto the Appstore » your Profile » Subscriptions.
2. select "AT&T Secure Family" and click "Cancel Subscription".

Cancel AT&T Secure Family Subscription on Android

1. Launch the PlayStore app and click the hamburger menu icon.
2. Select "Subscriptions" » tap "AT&T Secure Family® parent app" » click "Cancel Subscription".
3. Your subscription to AT&T Secure Family will now be canceled.

Cancel AT&T Secure Family Subscription on PayPal

1. Sign in to your PayPal Account and click "Settings ".
2. Select "Payments" and click "Manage Automatic Payments".
3. Under Automatic Payments tab, click "AT&T Secure Family® parent app" or "AT&T Services, Inc." » "Cancel".
4. You are now unsubscribed from AT&T Secure Family

Cancel AT&T Secure Family via Email

1. Open your email app
2. Provide all the relevant information regarding your account.
3. Provide a reason for the cancelation.
4. Send the email to g01318@redacted... Login to see email.

Cancel Subscription Directly on AT&T Secure Family's Website

1. Visit their website - https://www.att.com/securefamily and login to your account.
2. Goto your profile or account page and click "Billings" or "Subscriptions".
3. Click "Cancel" to remove your subscription.

1. There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device.   If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.

2. AT&T Secure Family uses the Google Accessibility API as an optional component to the parental controls function, and when enabled by the parent, helps to prevent removal of the Secure Family Companion App to prevent disablement of parental control functions by the child.

3. AT&T Secure Family® is a device locator & parental control app to help parents protect their children by offering real-time location tracking with safety alerts, screen time control, content blocker, website & app usage tracker, and ability to find a lost phone.

4. To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family Parent App (adults, parents, or guardians) and the AT&T Secure Family Companion App (children).

5. Secure Family is for AT&T & Cricket Wireless customers. * Set scheduled alerts on your child’s device location.

6. The AT&T Secure Family service is free for the first 30 days.

7. View, modify or cancel service anytime within the Secure Family app.

8. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att. com/privacypolicy and the App’s End User License Agreement found at att. com/legal/terms. secureFamilyEULA.

9. Only authorized app users have permission to use the App to locate a family member’s device.

10. Install the Companion App on your child’s device and pair it with the Parent App on your device.

11. Afterwards, you will be automatically billed $7. 99 each month (includes support for up to 10 family members and up to 30 devices in total).

12. Service auto renews every 30 days unless cancelled. Cancel anytime.

13. Despite our best efforts, availability, timeliness, or accuracy of location information is not guaranteed.