how to delete AT&T Photo Storage account

How to Delete AT&T Photo Storage Completely

Published by AT&T Services, Inc. | Updated: Mar 28, 2022

Learn how to delete your AT&T Photo Storage account, your personal data and also delete the AT&T Photo Storage app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with AT&T Photo Storage completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

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1. Delete AT&T Photo Storage Account through Email

There are 2 methods to get your data (and account) deleted by AT&T Photo Storage. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting AT&T Photo Storage via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with AT&T Photo Storage.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify AT&T Photo Storage of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your AT&T Photo Storage account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting AT&T Photo Storage's App from your Phone

There are many reasons you may want to get rid of AT&T Photo Storage on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete AT&T Photo Storage from an iPhone or Android device:

a. How to Delete AT&T Photo Storage app from your Iphone

If you want to delete AT&T Photo Storage from your iphone, here’s what you should do:

  1. From your home screen, tap the AT&T Photo Storage icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on AT&T Photo Storage.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the AT&T Photo Storage app you want to delete.
  4. Select "Delete AT&T Photo Storage" on the next screen and confirm delete.

b. How to delete AT&T Photo Storage from your Android phone

To delete AT&T Photo Storage from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on AT&T Photo Storage.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the AT&T Photo Storage app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the AT&T Photo Storage app you want to delete.
  4. Click "Uninstall".

AT&T Photo Storage Software Details

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1. AT&T Photo Storage is just one of the premium benefits that comes with AT&T Protect Advantage.

2. With the AT&T Photo Storage app, you can easily (and automatically) back up and secure your photos and videos, without sacrificing quality.

3. **Storage size depends on subscription in AT&T Protect Advantage.

4. Download the AT&T ProTech app to call or chat with a ProTech support expert for help with your phone, apps, and technology.

5. You can back up photos and videos without using your AT&T data plan.

6. (Requires eligible AT&T data services.

7. Fast speed and unlimited* storage space put your entire collection at your fingertips and ready to share.

8. Free up storage on your device with one touch to make space for capturing more memories.

9. Data rates do not apply when on AT&T’s network.

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