how to delete AT&T ProTech account

How to Delete AT&T ProTech Completely

Published by AT&T Services, Inc. | Updated: Mar 7, 2022

Learn how to delete your AT&T ProTech account, your personal data and also delete the AT&T ProTech app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with AT&T ProTech completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

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1. Delete AT&T ProTech Account through Email

There are 2 methods to get your data (and account) deleted by AT&T ProTech. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting AT&T ProTech via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with AT&T ProTech.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify AT&T ProTech of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your AT&T ProTech account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting AT&T ProTech's App from your Phone

There are many reasons you may want to get rid of AT&T ProTech on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete AT&T ProTech from an iPhone or Android device:

a. How to Delete AT&T ProTech app from your Iphone

If you want to delete AT&T ProTech from your iphone, here’s what you should do:

  1. From your home screen, tap the AT&T ProTech icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on AT&T ProTech.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the AT&T ProTech app you want to delete.
  4. Select "Delete AT&T ProTech" on the next screen and confirm delete.

b. How to delete AT&T ProTech from your Android phone

To delete AT&T ProTech from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on AT&T ProTech.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the AT&T ProTech app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the AT&T ProTech app you want to delete.
  4. Click "Uninstall".

AT&T ProTech Software Details

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1. Plus, you can free up your device's memory with easy access to AT&T Photo Storage! We’ll help you seamlessly and securely back up your device's photos and videos.

2. With the AT&T ProTech app, you will enjoy virtually unlimited access to our team of trained support experts.

3. AT&T ProTech provides premium benefits with your enrollment in AT&T Protect Advantage.

4. * AT&T Protect Advantage subscription not required for limited ProTech benefits.

5. To give you the best help possible, a ProTech support expert may ask to view your screen.

6. Depending on your device, we may need to request administrator access to provide remote support.

7. For continuous improvement of the ProTech app, real-time user analytics and crash reports may be collected.

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Cancel my subscription for AT&T ProTech app for iPhone 12. The penalty for non-compliance with this cancellation request under the California Consumer Privacy Act is a $7,500 fine.
    Thank you.

    — by Ronald Ellis on Sep 18 2021

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