Published by East West Bank on Oct 20, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Velo collects from your device

  1. retrieve running apps
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read phone status and identity
  6. take pictures and videos
  7. view Wi-Fi connections
  8. read phone status and identity
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. change network connectivity
  13. connect and disconnect from Wi-Fi
  14. measure app storage space
  15. full network access
  16. control Near Field Communication
  17. run at startup
  18. control vibration
  19. prevent device from sleeping
  20. read Google service configuration
  21. update component usage statistics
  22. receive data from Internet


1. Delete Velo Account through Email

There are 2 methods to get your data (and account) deleted by Velo by East West Bank:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Velo by East West Bank account remove Velo by East West Bank account


Now you understand what the Law says, Send your Request directly to Velo using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Velo to delete your account/data:


  1. To delete your Velo account, contact Velo via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Velo of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to talk2us@redacted... Login to see email.



2. How to Delete Velo on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Velo by East West Bank".


3. Delete Velo on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Velo by East West Bank" and Click "Uninstall".



9 details about Velo app

how to delete Velo by East West Bank delete Velo by East West Bank guide

1. From managing your bank accounts to transferring funds, Velo lets you manage your banking needs on the go - in English or Chinese.

2. Velo by East West Bank is a brand new way to access premium U.S. banking products and services.

3. East West Bank does not charge for Mobile Banking.

4. However, your mobile service provider may charge for sending and receiving text messages on your phone.

5. Check with your service provider for details on specific fees and data charges that may apply.

6. Deposits are subject to verifications and may not be available for immediate withdrawal.

7. The available balance in your account is what is available right now for withdrawal or to make purchases.

8. Your available balance does not include funds that are currently on hold and may change throughout the day as you make additional transactions or as previously authorized transactions are posted to your account.

Liked Velo? you may also like other Finance apps like EastWest Mobile; East West Bank Mobile; Eastman Credit Union Mobile; myMetLife Gulf Middle East; Komo by EastWest;

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