Published by North East Texas Credit Union on Mar 1, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



1. Delete NETCU Go Account through Email

There are 2 methods to get your data (and account) deleted by NETCU Go:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

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Now you understand what the Law says, Send your Request directly to NETCU Go using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get NETCU Go to delete your account/data:


  1. To delete your NETCU Go account, contact NETCU Go via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify NETCU Go of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to thenetcu@redacted... Login to see email.



2. How to Delete NETCU Go on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete NETCU Go".


3. Delete NETCU Go on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "NETCU Go" and Click "Uninstall".



7 details about NETCU Go app

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1. North East Texas Credit Union is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view.

2. To use the NETCU Go app, you must be enrolled as a North East Texas Credit Union Internet Banking user.

3. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

4. Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

5. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.

6. Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

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