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There are 2 methods to get your data (and account) deleted by Add-on Numbers:
Now you understand what the Law says, Send your Request directly to Add-on Numbers using the form below:
Alternatively, you can follow these steps below to get Add-on Numbers to delete your account/data:
1. • Each Hong Kong Identity Card holder can only subscribe to a maximum number of 3 Standard Plans of the Service, while each SmarTone mobile phone number can be registered for one Standard Plan only.
2. • The Service is only available for customer who has subscribed to the Company’s monthly mobile service plan with Hong Kong Identity Card.
3. If an account holder appoints any authorized user to manage the account under his/her monthly mobile service plan, the account holder will not be entitled to apply for the Service.
4. • This service can only send to dedicated mainland phone number (12306, 9xxxx, 106xxxxxx) and Hong Kong/Overseas mobile phone number.
5. • Usage of voice, data, messaging, IDD and roaming will be deducted from the main number’s service plan and any additional usage incurred will be charged to the monthly bill accordingly.
6. • The scope and service applicability of Mainland Mobile Number depend on the network coverage and service terms of third party service providers.
7. • Calls made by the mobile numbers under this service will incur voice usage and be counted as voice minutes.
8. Customer is required to submit personal information, copy of Mainland Travel Permit for Hong Kong and Macao Residents (validity must be at least 3 months) and a recent photo of the applicant.
9. • Calls made by fixed-line numbers under this service will be delivered by data and usage will incur data charges.
10. • Customer must agree and comply with the arrangement of Registration of True Identity Information of users for mainland mobile numbers.
11. Each Standard Plan will be allocated with one mainland mobile number.
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