Learn how to cancel Add-on Numbers subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel Add-on Numbers Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "Add-on Numbers".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "Add-on Numbers" and click "Cancel Subscription".


cancel Add-on Numbers subscription 1 cancel Add-on Numbers subscription 2


Cancel Add-on Numbers Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "Add-on Numbers" » click "Cancel Subscription".
  3. Your subscription to Add-on Numbers will now be canceled.


Cancel Add-on Numbers Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "Add-on Numbers" or "SmarTone" » "Cancel".
  4. You are now unsubscribed from Add-on Numbers


Cancel Add-on Numbers via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to customer_care@redacted... Login to see email.

Alternatively, you can directly ask Add-on Numbers customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on Add-on Numbers's Website

  1. Visit their website - http://smartone.com/AddonNumbers and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About Add-on Numbers App

cancel Add-on Numbers howto cancel Add-on Numbers guide

1. Simply register and use, it’s quick and easy! • Daily Plan (No contract is required): HK$5 for each number (capped at HK$35 every 30 days). • Monthly Plan (Contract Offer): HK$30 per month for each number (12 months contract). • Usage of voice, data, messaging, IDD and roaming will be deducted from the main number’s service plan and any additional usage incurred will be charged to the monthly bill accordingly. • Calls made by the mobile numbers under this service will incur voice usage and be counted as voice minutes. • Calls made by fixed-line numbers under this service will be delivered by data and usage will incur data charges. • This service is available for smartphones running Android™ 6. 0 or above. • For service details, please visit smartone. Easy and convenient.

2. Each Standard Plan will be allocated with one mainland mobile number. • Roaming charges will apply according to the usage for receiving phone calls or sending/receiving SMS outside Hong Kong. • This service can only send to dedicated mainland phone number (12306, 9xxxx, 106xxxxxx) and Hong Kong/Overseas mobile phone number. • Customer must agree and comply with the arrangement of Registration of True Identity Information of users for mainland mobile numbers.

3. If an account holder appoints any authorized user to manage the account under his/her monthly mobile service plan, the account holder will not be entitled to apply for the Service. • Each Hong Kong Identity Card holder can only subscribe to a maximum number of 3 Standard Plans of the Service, while each SmarTone mobile phone number can be registered for one Standard Plan only.

4. Please contact the respective service provider for details. • The Service is only available for customer who has subscribed to the Company’s monthly mobile service plan with Hong Kong Identity Card.

5. Charges: For just HK$18 per month. • The scope and service applicability of Mainland Mobile Number depend on the network coverage and service terms of third party service providers.

6. Customer is required to submit personal information, copy of Mainland Travel Permit for Hong Kong and Macao Residents (validity must be at least 3 months) and a recent photo of the applicant.

7. Applicant must be the account holder or the authorized user dedicated by the account holder, and must be aged 18 or above.

8. Immerse in hassle-free digital world of mainland! • Sign up for services and apps in mainland conveniently, e. g.

9. • Choose from daily/monthly plan flexibly!

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