how to delete OptumRx account

How to Delete OptumRx Completely

Published by Optum Inc. | Updated: Sep 28, 2022

Learn how to delete your OptumRx account, your personal data and also delete the OptumRx app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with OptumRx completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete OptumRx account   remove OptumRx account

1. Delete OptumRx Account through Email

There are 2 methods to get your data (and account) deleted by OptumRx. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting OptumRx via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with OptumRx.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify OptumRx of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your OptumRx account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting OptumRx's App from your Phone

There are many reasons you may want to get rid of OptumRx on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete OptumRx from an iPhone or Android device:

a. How to Delete OptumRx app from your Iphone

If you want to delete OptumRx from your iphone, here’s what you should do:

  1. From your home screen, tap the OptumRx icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on OptumRx.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the OptumRx app you want to delete.
  4. Select "Delete OptumRx" on the next screen and confirm delete.

b. How to delete OptumRx from your Android phone

To delete OptumRx from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on OptumRx.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the OptumRx app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the OptumRx app you want to delete.
  4. Click "Uninstall".

OptumRx Software Details

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1. This application makes it easier than ever to refill and renew existing home delivery pharmacy prescriptions, sign up new prescriptions for home delivery, compare medication prices and more.

2. Use the medication pricing tool to see how much your prescriptions cost at a retail pharmacy versus home delivery, and find out if you can save money with lower-cost options.

3. Simply go into Claims History to view up to 12 months of prescriptions, how much you’ve spent on medication, and how much pharmacy benefit you’ve used.

4. The completely redesigned user interface is easy to navigate and makes managing your pharmacy benefit and your health simple.

5. View claims history through the app, whether you use our home delivery pharmacy or a retail pharmacy.

6. Save a trip to the pharmacy by having your long-term prescriptions delivered to your front door.

7. OptumRx Members – take care of your home delivery prescriptions at any hour, from anywhere, using the new OptumRx App.

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