Published by NEXtCARE on Jul 16, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Lumi collects from your device

  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. directly call phone numbers
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. record audio
  13. view Wi-Fi connections
  14. read phone status and identity
  15. view network connections
  16. pair with Bluetooth devices
  17. access Bluetooth settings
  18. send sticky broadcast
  19. connect and disconnect from Wi-Fi
  20. full network access
  21. change your audio settings
  22. run at startup
  23. draw over other apps
  24. control vibration
  25. prevent device from sleeping
  26. read Google service configuration
  27. receive data from Internet


1. Delete Lumi Account through Email

There are 2 methods to get your data (and account) deleted by Lumi by Nextcare:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Lumi by Nextcare account remove Lumi by Nextcare account


Now you understand what the Law says, Send your Request directly to Lumi using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Lumi to delete your account/data:


  1. To delete your Lumi account, contact Lumi via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Lumi of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to appsupport@redacted... Login to see email.



2. How to Delete Lumi on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Lumi by Nextcare".


3. Delete Lumi on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Lumi by Nextcare" and Click "Uninstall".



12 details about Lumi app

how to delete Lumi by Nextcare delete Lumi by Nextcare guide

1. Access a range of features in one convenient app, including submitting and tracking claims, knowing your policy benefits, generating insurance certificates, and downloading your digital health insurance card.

2. Zoe is here to help you find medical providers and facilities in your area that are covered under your insurance network, give instant feedback on the status of your claims and offers solutions or connect you to our care center team for inquiries related to your policy.

3. With Lumi, you’ll also have access to a variety of digital health services that are simple to use, fast and easy to navigate, and designed to make life easier for you and your family.

4. Do you have any questions or need support? Access immediate health support whenever you need it, wherever you are by chatting with our friendly virtual assistant, Zoe, for quick solutions to your health queries.

5. A useful service to easily locate and contact hospitals, clinics, pharmacies, labs, or any medical facility you may need, and to searching for over 20,000 doctors based on specialty, language, availability, location, and rating.

6. You can access an AI-powered symptom checker that identifies potential health concerns in 3 minutes and reduces unnecessary visits to the doctor.

7. Our team of health professionals create the most efficient tools and services via decades of expertise to help you manage your health.

8. You can now experience an advanced claims management technology allows you to track your claims and receive claims’ reimbursement through your desired payment method by simply uploading medical documents.

9. This service is not only available to patients who have had an online teleconsultation, but also to those with health condition management who can easily have their prescriptions refilled.

10. You can now engage in a telehealth service with a highly qualified team of doctors who can diagnose, treat, and manage non-emergency conditions from the comfort of your home.

11. From coverage and benefits to submitting claims, manage your health quickly and easily.

Liked Lumi? you may also like other Medical apps like Philips Lumify Ultrasound App; Abridge for Patients; K Health | 24/7 Virtual Care; eTreat Acne - Personalized ski;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Kindly delete my account as i want to register a new account but want to use the same email ID

    — by David 2 years ago

  • My app always shows my old one with Orient a d cannot get my new Takaful Emarat account, if I delete will I be able to access the new account

    — by WASFI khalil ahmed jaouni 3 years ago