how to delete NYCB Mobile account

How to Delete NYCB Completely

Published by New York Community Bank | Updated: May 11, 2023

Learn how to delete your NYCB Mobile account and personal data from your device.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android

delete NYCB Mobile account   remove NYCB Mobile account

Reading time: 47 seconds

1. Delete NYCB Account through Email

There are 2 methods to get your data (and account) deleted by NYCB Mobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your NYCB account, contact NYCB via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify NYCB of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected]... Login to see email.

Alternatively, Send your Request directly to NYCB using the form below:

Already have an account? Login here

2. How to Delete NYCB on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete NYCB Mobile".

3. Delete NYCB on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "NYCB Mobile" and Click "Uninstall".

NYCB Mobile Product Details

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NYCB Mobile – Banking on the Go! A safe, secure and convenient way to manage your money from virtually anywhere, at any time. ON DEVICE ENROLLMENT: ● Enroll for mobile banking and online banking directly from the mobile banking application. ● Once enrolled, you can use the credentials created to access both online banking and mobile banking. MANAGE YOUR BANK ACCOUNTS: ● Touch ID or Face ID to quickly and securely login for supported devices1. ● Get your instant balance from the home screen without having to log in. ● View your account transaction history and balances2. ● View check images. ● Setup alert preferences, receive email, push or text alerts and view alert history2. ● Transfer money between your eligible NYCB accounts2. ● Use the convenient "Remember Me" function for easy login. PAY BILLS & PEOPLE: ● View your e-Bills and schedule payments. ● Setting up payees is a snap! With Photo Bill Capture, take a photo of your bill using your mobile device and the company is added automatically. ● Send money to people you know with Zelle®! Securely send and receive money with Zelle using an email address or a U.S. mobile phone number. ACCOUNT ALERTS: ● Register your device for text alerts, push alerts and email alerts. You can set up your alerts preferences directly from NYCB Mobile. ● Various alerts available, including balance alerts, transaction alerts, and security alerts. NYCB MOBILE DEPOSIT: ● Deposit checks from your mobile device directly to your account with on-screen limits3. MY CARD: Card management and spend tracking functionality that allows you to: • Safeguard your NYCB card: turn your debit card "on" and "off" as needed. • Establish transaction controls for dollar amount limits, merchant categories and geographic locations. • Receive alerts when your payment card is used, approved or exceeds the transaction controls you set. • Add travel plans so you can use your card worry-free. • Quickly add your NYCB debit cards to your device's digital wallet. • And more… FIND LOCATIONS: ● Locate the nearest branches and ATMs using your current location, zip code or address. NYCB Mobile is available for eligible New York Community Bank and MyBankingDirect customers and accounts that have registered for NYCB Online or NYCB Mobile. Some features may not be available through NYCB Mobile and can only be accessed by logging into NYCB Online at or For more information visit us at or call us at (877) 786-6560. Standard messaging and data rates may apply when using mobile and text banking. 1Supported device is needed. 2Subject to certain limitations. 3Deposits made via NYCB Mobile Deposit may appear real-time in Transaction History however availability of funds is subject to Bank review. Deposit limits apply. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. New York Community Bank, A division of Flagstar Bank, N.A. - Member FDIC

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