Published by New York Community Bank on Sep 19, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data NYCB collects from your device

  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. access extra location provider commands
  5. directly call phone numbers
  6. read phone status and identity
  7. take pictures and videos
  8. view Wi-Fi connections
  9. read phone status and identity
  10. view network connections
  11. control flashlight
  12. full network access
  13. run at startup
  14. reorder running apps
  15. control vibration
  16. prevent device from sleeping
  17. read Google service configuration
  18. receive data from Internet


1. Delete NYCB Account through Email

There are 2 methods to get your data (and account) deleted by NYCB Mobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete NYCB Mobile account remove NYCB Mobile account


Now you understand what the Law says, Send your Request directly to NYCB using the form below:




Email Support directly


Alternatively, you can follow these steps below to get NYCB to delete your account/data:


  1. To delete your NYCB account, contact NYCB via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify NYCB of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to OnlineBanking@redacted... Login to see email.



2. How to Delete NYCB on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete NYCB Mobile".


3. Delete NYCB on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "NYCB Mobile" and Click "Uninstall".



12 details about NYCB app

how to delete NYCB Mobile delete NYCB Mobile guide

1. 3Deposits made via NYCB Mobile Deposit may appear real-time in Transaction History however availability of funds is subject to Bank review.

2. ● Send money to people you know with Zelle®! Securely send and receive money with Zelle using an email address or a U.S. mobile phone number.

3. NYCB Mobile – Banking on the Go! A safe, secure and convenient way to manage your money from virtually anywhere, at any time.

4. NYCB Mobile is available for eligible New York Community Bank and MyBankingDirect customers and accounts that have registered for NYCB Online or NYCB Mobile.

5. You can set up your alerts preferences directly from NYCB Mobile.

6. Standard messaging and data rates may apply when using mobile and text banking.

7. ● Setting up payees is a snap! With Photo Bill Capture, take a photo of your bill using your mobile device and the company is added automatically.

8. ● Setup alert preferences, receive email, push or text alerts and view alert history2.

9. ● Once enrolled, you can use the credentials created to access both online banking and mobile banking.

10. • Receive alerts when your payment card is used, approved or exceeds the transaction controls you set.

11. ● Enroll for mobile banking and online banking directly from the mobile banking application.

Liked NYCB? you may also like other Finance apps like Mobile Invest for Share Market; AIB Mobile; Globe Connect Mobile; IBKR Mobile; AllSouth Mobile Banking;

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