Published by BANK OF AFRICA - UGANDA on Sep 3, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data BOA collects from your device

  1. find accounts on the device
  2. add or remove accounts
  3. find accounts on the device
  4. read your contacts
  5. modify your contacts
  6. approximate location (network-based)
  7. directly call phone numbers
  8. read phone status and identity
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. read the contents of your USB storage
  12. modify or delete the contents of your USB storage
  13. take pictures and videos
  14. read phone status and identity
  15. view network connections
  16. create accounts and set passwords
  17. pair with Bluetooth devices
  18. full network access
  19. read sync settings
  20. use accounts on the device
  21. prevent device from sleeping
  22. toggle sync on and off
  23. receive data from Internet


1. Delete BOA Account through Email

There are 2 methods to get your data (and account) deleted by BOA Mobile Wallet:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete BOA Mobile Wallet account remove BOA Mobile Wallet account


Now you understand what the Law says, Send your Request directly to BOA using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get BOA to delete your account/data:


  1. To delete your BOA account, contact BOA via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify BOA of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to feedback@redacted... Login to see email.



2. How to Delete BOA on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete BOA Mobile Wallet".


3. Delete BOA on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "BOA Mobile Wallet" and Click "Uninstall".



3 details about BOA app

how to delete BOA Mobile Wallet delete BOA Mobile Wallet guide

1. 1)Bank of Africa Mobile Wallet is a SECURE and CONVENIENT mobile banking service that gives you remote access to all account related information and enables you make financial transactions to any PHONE,any ACCOUNT,any BANK,any BOA ATM,any COUNTRY,ANYTIME,ANYWHERE.

2. 3) The Bank of Africa Mobile Wallet is accessible to everybody, both Bank of Africa account holders and NON-ACCOUNT HOLDERS once you register at any of our 35 branches country wide and dail *246# or download the Mobile Application through your phone’s app store.

Liked BOA? you may also like other Finance apps like Mobile Invest for Share Market; AIB Mobile; Globe Connect Mobile; IBKR Mobile; AllSouth Mobile Banking;

Reported Deleting Issues

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