Published by Johnson Controls, Inc. on Nov 20, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Hx collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. change network connectivity
  13. connect and disconnect from Wi-Fi
  14. full network access
  15. run at startup
  16. control vibration
  17. prevent device from sleeping
  18. read Google service configuration
  19. receive data from Internet


1. Delete Hx Account through Email

There are 2 methods to get your data (and account) deleted by Hx™ Thermostat:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Hx™ Thermostat account remove Hx™ Thermostat account


Now you understand what the Law says, Send your Request directly to Hx using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Hx to delete your account/data:


  1. To delete your Hx account, contact Hx via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Hx of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to JCIDev.Hx@redacted... Login to see email.



2. How to Delete Hx on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Hx™ Thermostat".


3. Delete Hx on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Hx™ Thermostat" and Click "Uninstall".



5 details about Hx app

how to delete Hx™ Thermostat delete Hx™ Thermostat guide

1. *Hx™ is a registered trademark of Johnson Controls International plc.

2. *Google Home™ is a registered trademark of Google, LLC.

3. If you have issues with hardware such as the thermostat please contact your brand dealer.

4. *Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc.

Liked Hx? you may also like other Lifestyle apps like Onelink Thermostat; AprilAire Wi-Fi Thermostat App; Thermostat; SKYNET-TV;

Reported Deleting Issues

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