Published by City of Sacramento on Jul 25, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data City of Sac Utility collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. read phone status and identity
  10. view network connections
  11. full network access
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet


1. Delete City of Sac Utility Account through Email

There are 2 methods to get your data (and account) deleted by City of Sac Utility Mobile Pay:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete City of Sac Utility Mobile Pay account remove City of Sac Utility Mobile Pay account


Now you understand what the Law says, Send your Request directly to City of Sac Utility using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get City of Sac Utility to delete your account/data:


  1. To delete your City of Sac Utility account, contact City of Sac Utility via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify City of Sac Utility of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to utilitiescs@redacted... Login to see email.



2. How to Delete City of Sac Utility on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete City of Sac Utility Mobile Pay".


3. Delete City of Sac Utility on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "City of Sac Utility Mobile Pay" and Click "Uninstall".



12 details about City of Sac Utility app

how to delete City of Sac Utility Mobile Pay delete City of Sac Utility Mobile Pay guide

1. • CONVENIENCE Securely store and access all your City of Sacramento Utility accounts and payment methods to make quick future payments from your device.

2. You can feel confident that the City of Sacramento Department of Utilities takes the appropriate steps necessary to ensure your personal information is always protected.

3. The Sacramento Department of Utilities Mobile Pay app helps you pay your bill, manage future payments, and receive notifications from the convenience of your Android smartphone.

4. The City of Sacramento is committed to protecting the privacy and security of your personal information.

5. • SECURE DATABASE Protection includes but is not limited to firewalls, intrusion detection systems, and data encryption.

6. • All access and use of this application is subject to and governed by the Online Utility Billing Manager Terms of Use, Web Policies, and Privacy Policy.

7. • PAYMENT METHODS Pay using your bank account, VISA®, Discover®, American Express®, and MasterCard® credit/debit cards .

8. • SECURE DATA TRANSMISSION All data is sent and received with up to 256-bit SSL encryption.

9. Are you having trouble understanding your bill? Contact the City of Sacramento’s Customer Service directly.

10. • SECURE ACCESS Only authorized users can access your account with your secure password.

11. • SECURITY PROTOCOL Your sensitive data is never stored on your device while you are not logged in.

Liked City of Sac Utility? you may also like other Finance apps like LoanSack - Loans without refusal; Transact Prepaid; Marcus by Goldman Sachs®; City Bank Business;

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