Published by Bomgar Corporation on Dec 18, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data BeyondTrust Support collects from your device

  1. find accounts on the device
  2. read your own contact card
  3. find accounts on the device
  4. read your contacts
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. read phone status and identity
  12. view network connections
  13. full network access
  14. close other apps
  15. prevent device from sleeping
  16. access SurfaceFlinger
  17. capture video output
  18. delete other apps' data
  19. press keys and control buttons
  20. read frame buffer
  21. retrieve running apps


1. Delete BeyondTrust Support Account through Email

There are 2 methods to get your data (and account) deleted by BeyondTrust Support:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete BeyondTrust Support account remove BeyondTrust Support account


Now you understand what the Law says, Send your Request directly to BeyondTrust Support using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get BeyondTrust Support to delete your account/data:


  1. To delete your BeyondTrust Support account, contact BeyondTrust Support via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify BeyondTrust Support of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to info@redacted... Login to see email.



2. How to Delete BeyondTrust Support on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete BeyondTrust Support".


3. Delete BeyondTrust Support on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "BeyondTrust Support" and Click "Uninstall".



12 details about BeyondTrust Support app

how to delete BeyondTrust Support delete BeyondTrust Support guide

1. Once connected to a Remote Support Representative, you can securely chat and receive support from the Representative by allowing them to view your screen, view your mobile devices system information, and share your live camera feed.

2. When starting a Support Session, the app may request that the Support Accessibility Service be enabled in order to grant the connected Remote Support Representative key and gesture input capabilities while they view the display through Screen Sharing.

3. BeyondTrust Support users can optionally approve the use of an Accessibility Service to allow a Representative to further support and manage their device.

4. Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 19.1 or greater and support sites with trusted CA-signed certificates.

5. If you require the File Transfer feature to support your users, please contact BeyondTrust Support for other options.

6. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile.

7. You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client.

8. BeyondTrust InSight – Extend your representative’s vision by streaming live video.

9. The File Transfer feature has been removed from this app due to Google Play Store app approval restrictions.

10. If encountering problems attempting to uninstall, ensure the app is deactivated in the Device admin apps settings menu.

11. No personal information is collected by this Accessibility Service.

Liked BeyondTrust Support? you may also like other Business apps like Cisco Technical Support; Freshdesk Support Desk; GoToAssist (Remote Support); MobileSupport - RemoteCall; VisualSupport - RemoteCall;

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