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There are 2 methods to get your data (and account) deleted by BeyondTrust Support:
Now you understand what the Law says, Send your Request directly to BeyondTrust Support using the form below:
Alternatively, you can follow these steps below to get BeyondTrust Support to delete your account/data:
1. Once connected to a Remote Support Representative, you can securely chat and receive support from the Representative by allowing them to view your screen, view your mobile devices system information, and share your live camera feed.
2. When starting a Support Session, the app may request that the Support Accessibility Service be enabled in order to grant the connected Remote Support Representative key and gesture input capabilities while they view the display through Screen Sharing.
3. BeyondTrust Support users can optionally approve the use of an Accessibility Service to allow a Representative to further support and manage their device.
4. Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 19.1 or greater and support sites with trusted CA-signed certificates.
5. If you require the File Transfer feature to support your users, please contact BeyondTrust Support for other options.
6. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile.
7. You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client.
8. BeyondTrust InSight – Extend your representative’s vision by streaming live video.
9. The File Transfer feature has been removed from this app due to Google Play Store app approval restrictions.
10. If encountering problems attempting to uninstall, ensure the app is deactivated in the Device admin apps settings menu.
11. No personal information is collected by this Accessibility Service.
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