how to delete Hey Banco account

How to Delete Hey Banco Completely

Published by Banco Regional, S.A. | Updated: Mar 3, 2023

Learn how to delete your Hey Banco account and personal data from your device.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android

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Reading time: 47 seconds

1. Delete Hey Banco Account through Email

There are 2 methods to get your data (and account) deleted by Hey Banco:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your Hey Banco account, contact Hey Banco via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Hey Banco of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to Hey Banco using the form below:

Already have an account? Login here

2. How to Delete Hey Banco on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Hey Banco".

3. Delete Hey Banco on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Hey Banco" and Click "Uninstall".

Hey Banco Product Details

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Conoce la variedad de productos, servicios y beneficios que Hey Banco te ofrece, lo primero que debes de hacer para disfrutar de los beneficios de nuestro banco digital es abrir una Cuenta Hey, ¡Descarga la app y hazlo en minutos! Te presentamos nuestros productos y servicios estrella: Ahorro Hey Programa hasta 5 metas al mismo tiempo con un rendimiento del 4.00% Inversión Hey Crece tu dinero con un rendimiento del 5.50% al invertir en nuestro pagaré durante 7 días. Transferencias 24/7 Transfiere en segundos desde tu app con tu Cuenta de débito. Si necesitas disponer de tu dinero o depositarlo a tu Cuenta, tenemos más de 12,000 puntos en todo el país, incluyendo 7-Eleven, Supermercados y practicajas BBVA.

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