how to delete Schlage Mobile Access account

How to Delete Schlage Completely

Published by Schlage Lock Company, LLC | Updated: May 16, 2022



Learn how to delete your Schlage Mobile Access account and personal data from your device.


Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


delete Schlage Mobile Access account   remove Schlage Mobile Access account


Reading time: 47 seconds

1. Delete Schlage Account through Email

There are 2 methods to get your data (and account) deleted by Schlage Mobile Access:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your Schlage account, contact Schlage via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Schlage of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to Schlage using the form below:

Already have an account? Login here


2. How to Delete Schlage on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Schlage Mobile Access".


3. Delete Schlage on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Schlage Mobile Access" and Click "Uninstall".





Schlage Mobile Access Product Details



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The Schlage Mobile Access app is developed for multifamily, commercial and institutional properties only. Commercial electronic hardware that connects to this app includes Schlage mobile enabled Control, Schlage MTB Readers, and Schlage NDEB and LEB wireless locks. Please note, residential homeowners who wish to manage Schlage Encode™ or Schlage Sense™ smart locks should use the Schlage Home app. For multifamily residents and end users: The new Schlage® Mobile Access credentials enable residents and end users to utilize a mobile device instead of a physical badge to securely unlock an opening. Available for Android phones 6.0 and above, the Schlage Mobile Access app is convenient and easy to use. Your property manager or site administrator will set up your mobile credential to work with specific doors. Once the app has been downloaded to your phone and opened, you will see a list of doors within range. Simply select a specific door; if access is granted an unlock signal will be sent from the phone to the mobile enabled lock or reader. For added peace of mind, the app features best-in-class asymmetric credential encryption that has been validated by trusted industry experts. For property managers and site administrators: Schlage Mobile Access credentials are designed for properties and facilities that manage access control using ENGAGE™ web & mobile apps. They are compatible with the following: -Schlage Control™ mobile enabled smart lock -Schlage MTB mobile enabled multi-technology readers and CTE single door controller -Schlage NDEB mobile enabled wireless cylindrical lock -Schlage LEB mobile enabled wireless mortise lock The ENGAGE™ web app is used to enroll users and assign mobile credential access to openings. Schlage Mobile Access credentials can be added/deleted immediately by syncing the ENGAGE™ mobile app with the device at the opening, or they can be added/deleted automatically overnight to Wi-Fi connected devices.


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