Published by Sunrise UPC GmbH

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



1. Delete Sunrise Smart TV Account through Email

There are 2 methods to get your data (and account) deleted by Sunrise Smart TV:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

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Now you understand what the Law says, Send your Request directly to Sunrise Smart TV using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Sunrise Smart TV to delete your account/data:


  1. To delete your Sunrise Smart TV account, contact Sunrise Smart TV via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Sunrise Smart TV of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to app@redacted... Login to see email.



2. How to Delete Sunrise Smart TV on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Sunrise Smart TV".


3. Delete Sunrise Smart TV on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Sunrise Smart TV" and Click "Uninstall".



12 details about Sunrise Smart TV app

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1. In order to use this app you need to have a Sunrise Smart TV subscription (TV start or TV comfort).

2. - Data used for streaming is free for customers with a Sunrise or MTV mobile subscription in Switzerland.

3. - Connect up to 5 additional devices with your Sunrise Smart TV subscription.

4. - In order to provide you with the optimal watching experience the video quality will always adapt to the speed of your connection.

5. You can watch ComeBack TV, play your recordings, check your favorite programs in the TV Guide, and schedule recordings in order not to miss anything.

6. At first use you will need to connect your device to your Sunrise TV Box at home.

7. This means the app's streaming data (video) traffic is not counted.

8. You will need at least a 3G or better network connection to enjoy this app.

9. On WiFi we recommend a minimum download speed of 5 Mbit/s.

10. Get the new Sunrise TV app, and you will have Sunrise TV with you 24/7.

11. - The app also works abroad via WiFi connection.

Liked Sunrise Smart TV? you may also like other Communication apps like Homebase - Smart Apartments; Smartwatch Bluetooth Notifier:; Claro Smart Home; Smart Connect - Deutsche Post ; Smart Browser - Free, Fast, Best Private Browser;

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