Learn how to cancel Sunrise Smart TV subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel Sunrise Smart TV Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "Sunrise Smart TV".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "Sunrise Smart TV" and click "Cancel Subscription".


cancel Sunrise Smart TV subscription 1 cancel Sunrise Smart TV subscription 2


Cancel Sunrise Smart TV Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "Sunrise Smart TV" » click "Cancel Subscription".
  3. Your subscription to Sunrise Smart TV will now be canceled.


Cancel Sunrise Smart TV Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "Sunrise Smart TV" or "Sunrise UPC GmbH" » "Cancel".
  4. You are now unsubscribed from Sunrise Smart TV


Cancel Sunrise Smart TV via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to app@redacted... Login to see email.

Alternatively, you can directly ask Sunrise Smart TV customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on Sunrise Smart TV's Website

  1. Visit their website - http://www.sunrise.ch and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About Sunrise Smart TV App

cancel Sunrise Smart TV howto cancel Sunrise Smart TV guide

1. In order to use this app you need to have a Sunrise Smart TV subscription (TV start or TV comfort). - Connect up to 5 additional devices with your Sunrise Smart TV subscription.

2. Detailed instructions can be found on our website at sunrise. ch/tv. - Data used for streaming is free for customers with a Sunrise or MTV mobile subscription in Switzerland.

3. This means the app's streaming data (video) traffic is not counted. - In order to provide you with the optimal watching experience the video quality will always adapt to the speed of your connection.

4. For a full description and tutorials on all features, please visit our website at sunrise.

5. At first use you will need to connect your device to your Sunrise TV Box at home.

6. You can watch ComeBack TV, play your recordings, check your favorite programs in the TV Guide, and schedule recordings in order not to miss anything.

7. On WiFi we recommend a minimum download speed of 5 Mbit/s. - The app also works abroad via WiFi connection.

8. Get the new Sunrise TV app, and you will have Sunrise TV with you 24/7.

9. You will need at least a 3G or better network connection to enjoy this app.

10. Please note, that Live TV is not available due to legal reasons.

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