Contact IslamQA Customer Service

Why should I report an Issue with IslamQA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of zadgroup to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Islam Q&A is an academic, educational, da‘wah initiative which aims to offer advice and academic answers based on evidence from religious texts in a comprehensive yet easy-to-understand manner.

2. V3 of Islamqa Mobile App is intended to deliver a modern mobile experience for accessing answers to your Islamic questions in an easy and convenient manner on the go.

3. With this new version, we've completely redesigned the application to match our new Brand Identity and adopted an improved user experience.

4. Our new app delivers a faster loading experience with a clean modern interface.

1. Every answer contain a lots of points with references from Quran and Hadith and is really helpful in clarifying doubts about islam and also helps to understand islam better.Jazakallah khair Brother...one of the Best Application i ever seen ...but just add Urdu language for all questions and answers so that everyone can use this.. Because Not everyone knows English and Arabic here in Asian countries.... Lot of love for you and remember me in your prayers brother ❤️❤️❤️This app was truly amazing and comfortable! the new features are very well chosen.

2. The app is great, but why does the quota fill up really fast? I tried to sent my question and it has been 4 or 5 days and the asnwer were mostly the same that the quota is full, I used to had time to copy my question from my note app and go back to the website and managed to sent the question, but now I use the faster way and didn't have a chance to send my questionThe best islamic educational app ever came across.

3. Zahak Allah Khair.Please add search history and watch history if it is possible, it will be beneficial.When I turns to other pages ( page 2 , page 3 etc) and opens a fatwa and exits it , it goes again to the first page.

4. KUDOS to the team involved, may Almighty Allah bless all of your efforts towards help the Muslim ummah, and for this cause grant you paradise al firdaus...Ameen!Assalamu alaikum.

5. All the other features are incredible.Excellent education apps for both muslim and non muslim , the apps content easy to navigate , search topics and ask questions just swipe left .

6. Two thumbs up for the hard working team behind it .As for me, I believe this Islamic application to be the best helping application and recommend it for all muslims around the globe... the new update is quite very interesting but unfortunately I am used to the application without the use of network i.e. offline.

7. Add a feature to backup/export bookmark list or database to be migrated to another device or restored upon device reset/format.

8. but one thing my heart was attracted to.. the old theme of the application.

9. I'm still having the old version of the app and I'm not updating it for this small reason :(Assalamualaikum, team Zadgroup.

10. It is really helpful for we muslim ummah to learn fiqh easily.

11. I would ask you to make a new feature to the next coming update: add a change theme option.

1. Fix IslamQA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IslamQA: Restarting the app will resolve most errors.
2. Update the IslamQA App. Here is how:
   1. On Android goto PlayStore » Search for "IslamQA" » Open IslamQA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IslamQA » click "UPDATE".
3. Clear IslamQA app cache: Clearing cached data will force your app to retrieve the latest data directly from IslamQA servers.
   1. On Android, goto Settings » Apps » Select "IslamQA" » click Storage » click "Clear Cache".
4. Check IslamQA app permissions. If any of these permissions required to use your device's features are disenabled, IslamQA might not work.
5. Uninstall and reinstall IslamQA. If nothing else has worked, completely uninstall IslamQA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IslamQA not working

2. Fix IslamQA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IslamQA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IslamQA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IslamQA may not be able to connect to the Internet when running in the background.