Published by My Town Games Ltd on Aug 28, 2024

contact Wonderland : Little Mermaid Chat with our AI-based Wonderland Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Wonderland?



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Why chat with our AI Wonderland Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Wonderland.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Plz make another my town game where they can visit loads of country's as well as an airport in it and 1pet (a dog in France) 4charectors in France 4in Germany 4in England but none in Australia,Italy and Sweden but then 2 rabbits in Turkey and I don't care if its £3:99 or even £4:99 cuz it would be so good on and plz make car boots open in my town cuz they have to hold ever in the car and it's so annoying any way plz meet my request and it was AWFUL SO CHANGE IT!! bye👋it was ok, though please fix these first is the cup and the coffee machine whenever i try put the cup on the coffee machine it falls and keeps on breaking! like i can just get 1 cup of coffee then it doesn't work anymore, the second is you should get a hair dye spray in the hair salon place that can change their hair to their original hair, because when i dye their hair and i don't like it i can't change it back so i restart...

2. I wanted a refund it was so bad plus we tried EVERYTHING but it still didn't work so I uninstalled it and I keep getting it again to see if its been fixed but no.

3. I hated this game because it wouldn't let me on so PLEASE!!!!!! Fix that other wise I bet it would be awesome.

Steps to Troubleshoot & Fix Wonderland Issues

1. Fix Wonderland Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wonderland: Restarting the app will resolve most errors.
  2. Update the Wonderland App. Here is how:
    1. On Android goto PlayStore » Search for "Wonderland" » Open Wonderland : Little Mermaid » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wonderland » click "UPDATE".
  3. Clear Wonderland : Little Mermaid app cache: Clearing cached data will force your app to retrieve the latest data directly from Wonderland servers.
    1. On Android, goto Settings » Apps » Select "Wonderland : Little Mermaid" » click Storage » click "Clear Cache".
  4. Check Wonderland app permissions. If any of these permissions required to use your device's features are disenabled, Wonderland might not work.
  5. Uninstall and reinstall Wonderland. If nothing else has worked, completely uninstall Wonderland then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wonderland not working


2. Fix Wonderland Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wonderland be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wonderland not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wonderland may not be able to connect to the Internet when running in the background.

Reported Issues

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