Contact Tra câu Customer Service

Why should I report an Issue with Tra câu?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NGOC QUE NGUYEN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Không biết do app mới update hay sao mà khi ấn mục các từ suggest sau khi tra thì không hiện kết quả định nghĩa của từ, màn hình trống không.

2. when open app, the button menu disappear.I don't know if it's the update or not but now when i click on the word suggested there's no definition for the word but a blank screen, i can still find the example sentences though but it's still irritating not finding the definition right away.

3. Nếu có tìm kiếm kiểu cấu trúc như: "need ... to" nữa thì perfect.Trình độ nâng cao nên tải up này.

4. Mình vẫn để 3 sao vì các trải nghiệm trước đây vẫn tốt.

5. Có thể là do lỗi, cần được sửaVery efficient indeed!very good, i like itSays the English for youTuyệt với.

6. Plz helpGood app! So, Developver need more sentences!Not compatible with android Pie.

7. I can not use this app on my samsung galaxy s9 plus, operates normally before.

1. Fix Tra câu Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tra câu: Restarting the app will resolve most errors.
2. Update the Tra câu App. Here is how:
   1. On Android goto PlayStore » Search for "Tra câu" » Open Tra câu » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tra câu » click "UPDATE".
3. Clear Tra câu app cache: Clearing cached data will force your app to retrieve the latest data directly from Tra câu servers.
   1. On Android, goto Settings » Apps » Select "Tra câu" » click Storage » click "Clear Cache".
4. Check Tra câu app permissions. If any of these permissions required to use your device's features are disenabled, Tra câu might not work.
5. Uninstall and reinstall Tra câu. If nothing else has worked, completely uninstall Tra câu then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tra câu not working

2. Fix Tra câu Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tra câu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tra câu not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tra câu may not be able to connect to the Internet when running in the background.