Published by Supreme Court of Pennsylvania on Oct 30, 2023

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Why should I report an Issue with PAeDocket?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Supreme Court of Pennsylvania to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PAeDocket

1. PAeDocket allows mobile users to perform quick and easy searches from their devices for publicly accessible cases from magisterial district courts, common pleas courts and appellate courts.

2. The PAeDocket app is now available on Android.

3. The app provides a basic summary of the case, as well as more detailed case information.

PAeDocket Customer Insights

1. Sentencing info is rather confusing.Easy to use but didn't give much info like what the sentence was for the guilty party nor does it have probation violations on there or approx release dates but it did do its job .thank youWell zero issue to complain about with the app.

2. tells you what was only easy for lawyers to access and no ads or blitzes and I've had the app a few months and so has a few others without issues.Not updating the most current information! My sister has this app on her iPhone and she is seeing most recent information immediately.

3. It's quick, easy and also an eye opener.Super easy to use and gives accurate, up to date information on current and past court cases.

4. Great for those looking to access this public information!This app (PAeDocket) no longer works with my Android tablet.

5. The text of the error reads as follows: "There was a problem establishing a connection.

6. Might benefit from an update.This used to work now all it does is crash and if you try to reopen it, the print is all garbled and then it crashes again.

7. Provides everything you would need to know on the case such as date, docket number, financials, mandates, and final decisions.

8. Easy way to keep track of your own personal charges and citations.

9. Please verify you are connected to the internet and try again." There is an "OK" button in the error box below the text.

10. The error is reported in a box and is entitled "Connection Problem".

11. Not sure it's always current either.It stopped working properly for a while but they seemed to have fixed the glitches.

Steps to Troubleshoot & Fix PAeDocket Issues

1. Fix PAeDocket Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PAeDocket: Restarting the app will resolve most errors.
  2. Update the PAeDocket App. Here is how:
    1. On Android goto PlayStore » Search for "PAeDocket" » Open PAeDocket » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PAeDocket » click "UPDATE".
  3. Clear PAeDocket app cache: Clearing cached data will force your app to retrieve the latest data directly from PAeDocket servers.
    1. On Android, goto Settings » Apps » Select "PAeDocket" » click Storage » click "Clear Cache".
  4. Check PAeDocket app permissions. If any of these permissions required to use your device's features are disenabled, PAeDocket might not work.
  5. Uninstall and reinstall PAeDocket. If nothing else has worked, completely uninstall PAeDocket then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PAeDocket not working


2. Fix PAeDocket Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PAeDocket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PAeDocket not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PAeDocket may not be able to connect to the Internet when running in the background.

Reported Issues