Published by Movistar Perú on Oct 22, 2024

contact Mi Movistar Perú Chat with our AI-based Mi Movistar Perú Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Mi Movistar Perú?



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Why chat with our AI Mi Movistar Perú Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Mi Movistar Perú.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Excellent experience, this app has improved a lot since the last time I saw it...service is truly faster that other'sTerrible, I can't enter and the app doesn't offer a help supportMost of the time works ok.

2. Thanks.I would like to use this app while I live in Peru, but I have my App Store settings to Netherlands (for other apps), so I cannot install this app.

3. Thanks to this app, I don't have to leave home to pay my billsterrible app, does not work most of the time, it's almost completly useless.

4. Can you make the app worldwide, not just Peru please!I am unable to log in and for some reason the app uses like a web interface.It's effective and functional most of the times.

5. However I would like a better detail of the consume and if it is possible to switch the interface to English.

6. don't get fooled by the fake 5 star reviewsDesde la última actualización, ya no me permite ingresar.

7. Sale error: 'fail to connect to server'Very good and stable application.

8. Unfortunately no English option.

Steps to Troubleshoot & Fix Mi Movistar Perú Issues

1. Fix Mi Movistar Perú Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mi Movistar Perú: Restarting the app will resolve most errors.
  2. Update the Mi Movistar Perú App. Here is how:
    1. On Android goto PlayStore » Search for "Mi Movistar Perú" » Open Mi Movistar Perú » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Movistar Perú » click "UPDATE".
  3. Clear Mi Movistar Perú app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Movistar Perú servers.
    1. On Android, goto Settings » Apps » Select "Mi Movistar Perú" » click Storage » click "Clear Cache".
  4. Check Mi Movistar Perú app permissions. If any of these permissions required to use your device's features are disenabled, Mi Movistar Perú might not work.
  5. Uninstall and reinstall Mi Movistar Perú. If nothing else has worked, completely uninstall Mi Movistar Perú then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mi Movistar Perú not working


2. Fix Mi Movistar Perú Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mi Movistar Perú be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mi Movistar Perú not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mi Movistar Perú may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Elie Roux

I want to cancel my subscription because I left Peru.