Published by Marcin Lewandowski on Sep 7, 2024

Report an issue with Floor Plan Creator.
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Why should I report an Issue with Floor Plan Creator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Marcin Lewandowski to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Floor Plan Creator Customer Insights

1. The versatility of the app lends itself well to those of us that tinker in house plans and design but don't need pro level programs.Love this app!! I have been looking for something like this for a long time.

2. (Idk if there is a premium option for it, but I would like to have wood grain texture in the paint selection for objects.)This app is fantastic! Paired with a Bluetooth laser measure, you can create floorplans of existing structures in no time.

3. I've been using the free version so far &can make a floor plan & add simple furniture from my phone which is cool.

4. My most immediate request would be for more lighting options like ceiling lights and wall sconces, as well as the ability to design and add rooftops.10/10... I haven't even used the 3D functionality.

5. We'll worth the small investment for the pro variant.I love/hate using this floor plan creator.

6. Absolutely love this app! I have layed out every room in the house with it before lifting a finger to move any furniture and I have yet to be disappointed by the accuracy of the 3D renderings.

7. More and more features and objects have been added since I first started using it a few years ago, which only makes it better.

8. Usually all I can find are apps that look like you can design the house, but turn out to be interior design games that don't even let you really design anything.

9. But its difficult to add a roof, there are few landscaping options, no options for the exterior of the house, adding a loft is also a pain.

10. When you go to print a picture off it would be nice to be able to print a scale ruler at the bottom of the page if desired.

11. This would allow you to enlarge the picture to a non-conform skill sizeAmazingly useful and easy to use app.

Steps to Troubleshoot & Fix Floor Plan Creator Issues

1. Fix Floor Plan Creator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Floor Plan Creator: Restarting the app will resolve most errors.
  2. Update the Floor Plan Creator App. Here is how:
    1. On Android goto PlayStore » Search for "Floor Plan Creator" » Open Floor Plan Creator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Floor Plan Creator » click "UPDATE".
  3. Clear Floor Plan Creator app cache: Clearing cached data will force your app to retrieve the latest data directly from Floor Plan Creator servers.
    1. On Android, goto Settings » Apps » Select "Floor Plan Creator" » click Storage » click "Clear Cache".
  4. Check Floor Plan Creator app permissions. If any of these permissions required to use your device's features are disenabled, Floor Plan Creator might not work.
  5. Uninstall and reinstall Floor Plan Creator. If nothing else has worked, completely uninstall Floor Plan Creator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Floor Plan Creator not working


2. Fix Floor Plan Creator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Floor Plan Creator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Floor Plan Creator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Floor Plan Creator may not be able to connect to the Internet when running in the background.

Reported Issues