Contact Creator Customer Service

Why should I report an Issue with Creator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hudainabit to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Anyway to buy ad free? I'd be willing to pay if so! So many ads I can't even find a way to do that in the settings, when I try, it's ad after adHad a hard time using this, there are times that's it doesn't work, I hope you'll be able to fix those problems coz I really really like this appI LOVE IT.. I just want to request that you guys should add more fonts.. I wish you'll add the calligraphy font.. Thank you💕 I'll be waiting for an update😊This is so cute, some major upgrades are needed.

2. Please make it like some books and flip pages..... Thank youI really really like this app.❤️ Please upgrade more stickers and more activitiesLove this app but I recommend to add more categories and new designs weekly or monthly 😊I am 17 years old this says for 12+ so I can use it but anyways I love this thin cool and convenient ☺️.

3. English is my native language and I admit they did do a good attempt at translation, but you can tell the developers didn't put much focus into translating into English.

4. This app does have an English translation, but some areas are not translated at all, and the parts that are are sometimes difficult to fully understand what they are trying to tell you.

5. In my opinion, English translation is a keystone in getting a larger audience to download your app, but make what you will of my opinion.

6. And as you can use this app to making your Instagram stories and feeds more interesting and cute as like your choice There are So so so many options on background, stickers, text, banners etc.

7. It's more of a poster maker rather than a collage maker, but I suppose it you try hard enough you could make it so, as it does have a Browse Gallery feature to upload your own photos.

8. The issues I stated were worth my time pointing them out in a review, I don't often review apps either, but like I said, this app has a lot of potential.

9. So many needless directions when you start, and they don't go away until you tap the bottom button saying you don't want instructions anymore.

10. The translation issues can also be easily avoided with less instructions.

11. Not saying instructions aren't needed, but there is a happy medium.

1. Fix Creator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Creator: Restarting the app will resolve most errors.
2. Update the Creator App. Here is how:
   1. On Android goto PlayStore » Search for "Creator" » Open Creator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Creator » click "UPDATE".
3. Clear Creator app cache: Clearing cached data will force your app to retrieve the latest data directly from Creator servers.
   1. On Android, goto Settings » Apps » Select "Creator" » click Storage » click "Clear Cache".
4. Check Creator app permissions. If any of these permissions required to use your device's features are disenabled, Creator might not work.
5. Uninstall and reinstall Creator. If nothing else has worked, completely uninstall Creator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Creator not working

2. Fix Creator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Creator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Creator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Creator may not be able to connect to the Internet when running in the background.