Contact Audioteka Customer Service

Why should I report an Issue with Audioteka?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Audioteka S.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Nothing major but always surprises me.I love the selection of books, and the store is quick and easy to use, but playback keeps stopping for no reason at all! It doesn't matter if I leave the screen on or turn it off - it'll sometimes last 2 minutes, sometimes 5 seconds.

2. This combo makes the experience terrible because you have to unlock your phone every couple of minutes to manually unpause the appIn this app i'm missing such feature, like few seconds rewind after a pause.

3. Anyway my other audiobook players work fine with the screen switched off.Playback is pausing all the time for no obvious reason and the app can't be controlled from the heaphones.

4. My only drawback would be that, when listening to an audio book and turning off my phone the audio stops after some time (after about 20 seconds).

5. Its very buggy, so it drives me crazy from time to time, and what's worst it usually happens when u despretly want to listen !!The app pauses after 5 seconds of pressing play.

6. But, other than that, I'm very satisfied with this program.Annoying app, when i purchase a book after free piece, its difficult to start the audio.

7. The book selection in the shop could be wider though.A very great app for listening to audio books.

8. I can listen to many books when driving (I drive a lot because of my job) and I don't feel this time is wasted.

9. Systematically when I restart listening, after playing several seconds, the app rewinds to the beginning of the chapter.

10. Once its in a background even when not using other apps it start freezing now and then, when finaly just stop.

11. First book was ok, but now listening another one and it keeps freezing.

1. Fix Audioteka Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Audioteka: Restarting the app will resolve most errors.
2. Update the Audioteka App. Here is how:
   1. On Android goto PlayStore » Search for "Audioteka" » Open Audioteka » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audioteka » click "UPDATE".
3. Clear Audioteka app cache: Clearing cached data will force your app to retrieve the latest data directly from Audioteka servers.
   1. On Android, goto Settings » Apps » Select "Audioteka" » click Storage » click "Clear Cache".
4. Check Audioteka app permissions. If any of these permissions required to use your device's features are disenabled, Audioteka might not work.
5. Uninstall and reinstall Audioteka. If nothing else has worked, completely uninstall Audioteka then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Audioteka not working

2. Fix Audioteka Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Audioteka be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Audioteka not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Audioteka may not be able to connect to the Internet when running in the background.