Contact Drops Customer Service

Why should I report an Issue with Drops - The Rain Alarm?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Franklin van Velthuizen to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very accurate and is a simple way to check if you need your brolly in the next 2 hours.As promised I would update my review after a while, it is extremely accurate, so will go back to 5 stars - keep it up! After so many 1 star reviews, I am pleased to move it up to 4 stars, at last for some reason the notifications have started to work, maybe the developer has done something at their end! Now I am getting accurate notifications, having checked locations both in UK and in Finland, For notification control I use "Prof Reminder" which allows me to set the notification, repeat, duration and sound all separately for many of my notification apps.

2. Thanks again 👌👍😊2h keeps showing nothing but it's been raining since a few hours ago and other weather apps tell the rain will last for more hours.

3. It has a good feature to show you the graph of how heavy the rain will be + if you are in the rain it shows you when it will reduce and stop.

4. Shows a graph and radar image of rain fall in the next 2 hours at your location or anywhere you've preset.

5. Previous review: 2h shows nothing but 24h shows raining just after the 2h and other apps show raining currently.

6. The main display shows a huge downpour ten minutes ago (which did not happen) then the detail of the prediction disappears because the scale is crushed to the bottom of the screen.

7. The app lost the main feature.Widgets stop working after a while.. (and no, there are no optimizations that block or stop the app), I can only see the information if I open the application and not on the widgets, which had to be removed and re-added everytime.

8. I love the easy to read graph that shows the intensity of the impending rainfall.

9. It has a good feature to slide the time so you can see the speed of approaching rain.

10. Kindly fix correctly radar map Notifications are not showing.This app has helped me avoid showers on numerous occasions.

11. Uninstalled.Sometime radar map shows error when iam refreshing the app.

1. Fix Drops Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Drops: Restarting the app will resolve most errors.
2. Update the Drops App. Here is how:
   1. On Android goto PlayStore » Search for "Drops" » Open Drops - The Rain Alarm » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drops » click "UPDATE".
3. Clear Drops - The Rain Alarm app cache: Clearing cached data will force your app to retrieve the latest data directly from Drops servers.
   1. On Android, goto Settings » Apps » Select "Drops - The Rain Alarm" » click Storage » click "Clear Cache".
4. Check Drops app permissions. If any of these permissions required to use your device's features are disenabled, Drops might not work.
5. Uninstall and reinstall Drops. If nothing else has worked, completely uninstall Drops then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Drops not working

2. Fix Drops Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Drops be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Drops not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Drops may not be able to connect to the Internet when running in the background.